Group Reservations Specialist jobs in United States
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Vacatia · 22 hours ago

Group Reservations Specialist

Vacatia is an innovative hospitality company reinventing the vacation ownership and rental experience. They are seeking a Group Reservations Specialist to manage group reservations and coordinate room blocks while ensuring high-touch service for group clients.

E-CommerceMarketplaceResortsTravel

Responsibilities

Entering and managing group reservations and room blocks in Cloudbeds
Coordinating with Sales, Operations, and Reservations teams to ensure accuracy and readiness
Serving as the main client contact for group inquiries, VIP requests, and special accommodations
Creating booking links and reservation forms for individual-pay groups
Managing group resumes, reporting, and weekly updates
Reviewing and processing group billing, master bills, and final folios
Supporting post-stay follow-up, including billing reconciliation and commission or rebate

Qualification

Group bookings experienceProperty management systemsCustomer service experienceAttention to detailCommunication skillsOrganizational skillsCollaborative work style

Required

High school diploma or GED required; equivalent experience considered
Previous customer service experience required; hospitality or reservations experience preferred
Strong attention to detail and ability to manage multiple deadlines
Excellent written and verbal communication skills
Professional, organized, and collaborative work style

Preferred

Experience with group bookings, room blocks, or property management systems is a plus

Company

Vacatia

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Vacatia is the resort marketplace for vacationing families, whose mission is to make family vacations better

Funding

Current Stage
Late Stage
Total Funding
$48.84M
Key Investors
Dustin GillmanJavelin Venture Partners
2021-11-10Series B· $20M
2019-11-15Series Unknown· $10.9M
2015-04-09Series A· $12.24M

Leadership Team

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Caroline Shin
CEO & Co-Founder
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Keith Cox
Board Director
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Company data provided by crunchbase