Vacatia · 22 hours ago
Group Reservations Specialist
Vacatia is an innovative hospitality company reinventing the vacation ownership and rental experience. They are seeking a Group Reservations Specialist to manage group reservations and coordinate room blocks while ensuring high-touch service for group clients.
E-CommerceMarketplaceResortsTravel
Responsibilities
Entering and managing group reservations and room blocks in Cloudbeds
Coordinating with Sales, Operations, and Reservations teams to ensure accuracy and readiness
Serving as the main client contact for group inquiries, VIP requests, and special accommodations
Creating booking links and reservation forms for individual-pay groups
Managing group resumes, reporting, and weekly updates
Reviewing and processing group billing, master bills, and final folios
Supporting post-stay follow-up, including billing reconciliation and commission or rebate
Qualification
Required
High school diploma or GED required; equivalent experience considered
Previous customer service experience required; hospitality or reservations experience preferred
Strong attention to detail and ability to manage multiple deadlines
Excellent written and verbal communication skills
Professional, organized, and collaborative work style
Preferred
Experience with group bookings, room blocks, or property management systems is a plus
Company
Vacatia
Vacatia is the resort marketplace for vacationing families, whose mission is to make family vacations better
Funding
Current Stage
Late StageTotal Funding
$48.84MKey Investors
Dustin GillmanJavelin Venture Partners
2021-11-10Series B· $20M
2019-11-15Series Unknown· $10.9M
2015-04-09Series A· $12.24M
Recent News
2026-01-12
2025-03-26
2025-01-02
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