Host/Hostess jobs in United States
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Guckenheimer · 7 hours ago

Host/Hostess

Guckenheimer is a company focused on providing exceptional hospitality experiences. The Host/Hostess serves as the first point of contact for guests, managing reservations and ensuring a positive experience during events and functions.

Food and BeverageFood Processing

Responsibilities

Warmly greet and welcome guests upon arrival
Manage guest lists, reservations, and seating arrangements for events or store activations
Provide information about U.S. Polo Assn. products, promotions, and brand history when appropriate
Coordinate with team members to ensure timely service and a seamless guest experience
Maintain a clean and organized reception or event area
Handle guest inquiries and resolve minor issues promptly and professionally
Assist with event setup and breakdown as needed
Respond to customer concerns professionally and urgently per company policy
Must follow all safety rules and be actively aware and observant in the prevention of accidents
Commitment to the service values and ethics per the company’s standard
Assist internal and external guests, place requests, and answer inquiries in a friendly manner
Perform end-of-shift closeout tasks
Must follow other duties as assigned

Qualification

Customer service experienceFine dining service techniquesFood menu knowledgeCommunication skillsAttention to detail

Required

Minimum 2 years of customer service experience in fine dining and executive-level service
Ability to describe food menus and the preparation of a variety of nonalcoholic and alcoholic drinks
Knowledge of food principles and processes for providing customer service
Knowledge and skill in standard fine dining service techniques
Strong communication and interpersonal skills
Must act professionally to set an example for all others at all times
Must be able to take and organize reservations, use proper phone etiquette, and assign proper seating arrangements as needed
Must have a strong attention to detail
Work up to 8 hours a day on your feet, excluding breaks
Must be able to lift a minimum of 25lbs
Come to work properly dressed according to the dress code
Employees must be able to work under pressure and time deadlines during peak periods
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment

Benefits

Medical
Dental
Life and disability insurance
Comprehensive leave program

Company

Guckenheimer

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Guckenheimer is a premier on-site corporate restaurant management and catering company.