Wabash Valley Power Alliance · 14 hours ago
Help Desk Technician
1207 Indianapolis Ave, Lebanon, IN 46052, USA
Full-time
Onsite
Entry Level
1+ years expWabash Valley Power Alliance is an innovative electric cooperative located in Lebanon, IN. They are seeking a Help Desk Technician responsible for the daily administration, maintenance, and support of end-user computing and entry-level cybersecurity operations.
AssociationEnergyNon ProfitRenewable Energy
Responsibilities
Frontline support for hardware, operating systems, applications, Office 365, VPNs, and basic network connectivity
Managing device lifecycle activities from procurement through retirement
Staging and providing AV and meeting support in the new Boone Power office
Executing routine cybersecurity activities such as triaging and documenting incidents
Monitoring EDR and OS patching dashboards
Validating and remediating phishing tests
Contributing to user awareness and training
Qualification
Required
High School and 1 year of experience
Experience with 'hands-on' training
Strong desire to learn and provide support for users
Ability to successfully manage multiple projects concurrently
Ability to communicate effectively with non-technical users
Ability to conduct research for hardware and software issues
Preferred
Preferred certifications, such as CompTIA A+
Benefits
Medical
Dental
Vision
Life insurance
401(k) matching
Pension retirement plan
Education reimbursement
Generous paid leave schedule
Opportunities for professional growth
Company
Wabash Valley Power Alliance
Wabash Valley Power Alliance (WVPA) is a not-for-profit generation and transmission cooperative created out of the need for reliable, affordable electricity in America's heartland.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Conrad
President and CEO
Recent News
Inside INdiana Business
2022-03-26
Company data provided by crunchbase