Gold's Gym · 10 hours ago
Front Desk Lead - Gold's Gym - Austin Burnet Rd
Austin, TX
Full-time
Onsite
Mid LevelGold's Gym is a fitness center dedicated to providing an exceptional experience for its members. The Front Desk Lead is responsible for leading the front-end team and ensuring a high level of service excellence while managing day-to-day operations and supporting the General Manager.
FitnessHealth Care
Responsibilities
The Front Desk Lead will be required to work at the front desk at least 32-40 hours per week
Ensure consistent service excellence by all team members resulting in friendly front-end experience
Assists in training and supervising team members for the Front Desk to deliver our Gold’s Gym’s service promise consistently
Effective, professional labor management; prepares Front Desk schedules for GM/AGM approval
Assists GM/AGM with monthly inventory process and other responsibilities as determined by General Manager
Ensures that all Front Desk policies and procedures are followed, while driving success
Ensures that all revenue goals are met each month
Qualification
Required
The Front Desk Lead will be required to work at the front desk at least 32-40 hours per week
Ensure consistent service excellence by all team members resulting in friendly front-end experience
Assists in training and supervising team members for the Front Desk to deliver our Gold's Gym's service promise consistently
Effective, professional labor management; prepares Front Desk schedules for GM/AGM approval
Assists GM/AGM with monthly inventory process and other responsibilities as determined by General Manager
Ensures that all Front Desk policies and procedures are followed, while driving success
Ensures that all revenue goals are met each month
Company
Gold's Gym
Gold’s Gym International, is the most recognized fitness chain, as well as the leading franchisor of gyms, in the world.
Founded in 1965
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-02-14Acquired
Leadership Team
Matthew Clifford
President & CEO | Managing Partner at Gold's Gym DC Metro
Nawal Nabil
Chief Operating Officer
Recent News
2025-12-29
2025-11-19
Business Live
2025-11-19
Company data provided by crunchbase