MagicSchool AI · 19 hours ago
Digital Customer Success Manager
United States
Full-time
Remote
Entry, Mid Level
$80K/yr - $88K/yr
2+ years expMagicSchool is the premier generative AI platform for teachers, and they are seeking a Digital Customer Success Manager to drive results with a portfolio of small schools and districts. This role involves ensuring partners adopt and use MagicSchool effectively, coaching educators, and identifying growth opportunities.
Artificial Intelligence (AI)E-LearningEdTechEducation
Responsibilities
Drive Meaningful Adoption
Achieve Measurable Outcomes
Deepen Strategic Relationships
Create Scalable Impact
Qualification
Required
Minimum 2-3 years in a customer-facing role such as customer success, account management, or EdTech implementation in a tech/Saas company
Proficiency with CRMs and customer success tools such as Gong and Salesforce
A proven track record of meeting NRR and retention targets
Preferred
Prior experience in K–12 education, a plus
Benefits
Unlimited time off to empower our employees to manage their work-life balance.
Choice of employer-paid health insurance plans so that you can take care of yourself and your family.
Dental and vision are also offered at very low premiums.
Every employee is offered generous stock options, vested over 4 years.
401k match & monthly wellness stipend.
Company
MagicSchool AI
MagicSchool is an AI platform in education and growing technology for schools.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$62.4MKey Investors
Valor Equity PartnersBain Capital VenturesRange Ventures
2025-02-04Series B· $45M
2024-06-27Series A· $15M
2023-08-28Pre Seed· $2.4M
Leadership Team
Adeel Khan
Founder & CEO
Mike Biven
President
Recent News
Crunchbase News
2025-11-21
2025-11-11
Government Technology US
2025-10-22
Company data provided by crunchbase