Learning Care Group · 2 days ago
Director, Employee and Labor Relations
Novi, MI
Full-time
Onsite
Director/Executive
$160K/yr - $190K/yr
10+ years expLearning Care Group is a community-focused organization dedicated to caring for children and families, as well as their team members. The Director, Employee and Labor Relations will develop and implement employment practices to ensure a positive work environment and will partner with various teams to support over 25,000 employees across 1,100+ locations.
E-LearningEdTechEducation
Responsibilities
Build and enhance our employee relations center of excellence with best-in-class service level expectations through effective people, process, and tools
Serve as the primary strategic advisor on complex employee relations matters, including performance management, investigations, misconduct, discrimination/harassment allegations, and ADA/LOA issues
Develop, implement, and continuously improve ER policies, processes, and guidelines that ensure consistency across all Learning Care locations
Lead high-risk or sensitive investigations; advise HRBPs, case specialists and field leaders on best practices
Proactively build a labor relations strategy allowing the organization to be ready and nimble to execute if needed
Partner with counsel and training teams to build training, positive employee culture practices and leadership education to be Stay ahead of industry trends and emerging technologies to continuously enhance labor and people strategies and practices
Ensure compliance with all federal, state, and local employment laws (e.g., FLSA, FMLA, ADA, EEO, NLRA, OSHA, state wage & hour rules)
Shape our policies, employee handbook, and employee-facing processes by analyzing employee cases, labor trends, talent metrics and labor heat-maps and leveraging industry best practices
Partner closely with Legal on litigation, agency charges (EEOC, DOL, NLRB), and company responses
Lead and develop a high-performing Employee Relations team through coaching, mentorship, and strategic guidance
Build strong relationships with field leaders, HR partners, centers of excellence, internal and outside counsel, risk management, compliance teams, and corporate partners
Champion organizational change initiatives, with particular focus on the employee experience and current engagement gaps based on case trends, ensuring alignment with enterprise objectives with employee readiness
Create and deliver training programs for managers related to ER/LR, policy interpretation, and legal compliance
Qualification
Required
Bachelor's degree in business, human resources, marketing, or related field
Deep knowledge of U.S. employment law and labor relations
10+ years of progressive HR/Employee Relations experience, including 3–5 years in a leadership role
5+ years' experience leading cross-functional teams
5+ years' experience in business partner-facing or strategic consulting-related field
Experience supporting large, multi‑unit retail, distribution, hospitality, or similar hourly‑workforce environments
Professional in human resources certification
Strong investigation skills, including interviewing, documentation, and root‑cause analysis
Exceptional judgment and ability to navigate gray areas with confidentiality and integrity
Ability to influence and coach leaders across a distributed retail workforce
Strong data literacy—ability to identify trends, quantify risk, and recommend action
Excellent communication skills, both written and verbal
Ability to manage high-volume, fast-paced environments and competing priorities
Demonstrated understanding of productivity, analytical, and data visualization tools (for example, Tableau, Power BI, Monday.com)
Preferred
Master's in talent-related or business area
Certification or degree in labor relations management
Agile methodology
Direct labor relations and union negotiation experience strongly preferred
Benefits
50% childcare discount
Immediate access to benefits
Innovative health programs
401(k) company match
Ongoing training
Tuition reimbursement
Credential assistance
Master Teacher Program
Paid time off
Medical
Dental
Vision
Healthcare & dependent care flexible spending accounts (FSAs)
Life insurance
Disability
Accident
Critical illness
Hospital indemnity
Pre-paid legal
Pet insurance
Identity theft protection
Flexible Paid Time Off (PTO) plan
Company
Learning Care Group
Learning Care Group is the Second-largest for-profit child care provider .
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
PSP Investments
2018-03-13Series Unknown
2014-05-05Acquired
Leadership Team
John Bork
President, Chief Executive Officer
Adam Schober
Chief Financial Officer
Recent News
Company data provided by crunchbase