Western State Bank · 16 hours ago
Part-Time Customer Service Representative
Fargo, ND
Part-time
Onsite
New Grad, Entry LevelWestern State Bank is committed to providing a superior customer experience and fostering a positive work environment based on respect and empowerment. The Customer Service Representative (CSR) serves as the face of the bank, responsible for handling customer transactions and providing solutions through referrals. This role involves ensuring accurate and efficient service while promoting the bank's vision and values.
BankingCreditFinanceFinancial ServicesLending
No H1B
Responsibilities
Handle transactions with customers in person or via the phone, email, and online in an accurate, professional and efficient manner reflective of our vision, core values, and team guidelines and our ability to provide a superior customer experience
Refer customers to other departments in the bank by looking for opportunities to cross-sell and recognizing customer needs and corresponding solutions
Balance draw on a daily basis, complete required compliance trainings, order supplies, and assist with miscellaneous internal projects
Other duties and responsibilities as needed or assigned
Qualification
Required
High School Diploma or GED
Ability to handle transactions with customers in person or via phone, email, and online in an accurate, professional and efficient manner
Ability to provide a superior customer experience
Ability to refer customers to other departments in the bank by looking for opportunities to cross-sell and recognizing customer needs and corresponding solutions
Ability to balance draw on a daily basis
Completion of required compliance trainings
Ability to order supplies and assist with miscellaneous internal projects
Eligibility to work in the United States
Verification of identity and eligibility to work in the United States upon hire
Preferred
Previous cash handling experience
Company
Western State Bank
Western State Bank offers checking accounts, saving accounts, investment, loans, long-term deposits, mortgages & internet banking services.
Founded in 1973
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase