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Choctaw Casinos & Resorts · 18 hours ago

Casino Hotel Front Desk Clerk

Durant, OK

Full-time

Onsite

New Grad, Entry Level

$16.50/hr - $16.50/hr

Choctaw Casinos & Resorts is seeking a Hotel Front Desk Clerk to ensure guest satisfaction by greeting and assisting guests during their stay. The role involves checking guests in and out, handling inquiries, and managing room assignments and guest interactions.

CasinoResorts

Responsibilities

You will check in guest, using guest name whenever possible. Assure that guest is assigned type of room requested and the correct rate is charged. Arrange for luggage to be delivered to guest room

Issue room keys, transmit/receive telephone messages, and schedule wake-up calls

Answer inquiries about hotel services, hours of operations, dining, entertainment, facility, in-house events, directions, and local amenities

Check out guest at end of stay. Check guest satisfaction; collect keys, post charges such as phone calls, internet, cable, and linen charges

You will settle bills through credit card or cash transaction

Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

Assign rooms and create rooming, housekeeping, and maintenance lists each day

Answer telephone calls to screen and route calls to rooms or hotel staff. Maintain telephone logs and take messages for guests

Handle all guest interactions with hospitality, accommodating special requests whenever possible; resolve customer complaints

Perform other responsibilities as assigned

Qualification

Customer service experienceBasic computer proficiencyKeyboarding proficiencyCustomer-focused

Required

Basic computer and keyboarding proficiency

Must be Customer-focused

Prior customer service experience

Company

Choctaw Casinos & Resorts

Choctaw Casinos & Resorts is a resorts and casino company.

Founded in 1987

Durant, Oklahoma, USA

5001-10000 employees

http://choctawcasinos.com/

Funding

Current Stage

Late Stage

Leadership Team

Kara Shannon, THRP

Human Resources Business Partner

Kevin Morgan

Corporate Marketing Manager - Brand & Partnerships

Recent News

PR Newswire

Wyndham Expands Upscale and Lifestyle Offerings with Choctaw Casinos & Resorts

2026-01-22

Dallas Innovates

The Last Word: North Texas FIFA World Cup Leader on Efforts About To ‘Ramp Up in Every Area’

2025-12-06

Sports Business Journal

Dallas World Cup committee signs Choctaw Casinos & Resorts as sponsor

2025-12-05

Company data provided by crunchbase