Xerox · 17 hours ago
Field Service Technician (Production) - Pensacola, FL
Pensacola, FL
Full-time
Onsite
Senior LevelXerox Holdings Corporation is an industry leader in office and production print technology, expanding into software and services to enhance the workplace experience. They are seeking a Production Service Technician to provide outstanding service, manage customer relations, and perform maintenance and repairs on large scale production equipment.
Digital MediaHardwareInformation TechnologyPrintingSoftware
Responsibilities
Offer outstanding service to our clients. Manage call resolve issues in accordance with customers SLA agreement to manage customer relations and optimize customer satisfaction
Leverage senior level experience and specialized training in electromechanical equipment and advanced troubleshooting to perform repairs and maintenance on large scale production equipment
Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and utilization of remote resolution software
Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment
Provide assistance and guidance to other team members regarding policies, procedures and overall equipment repair best practices
Qualification
Required
Senior Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran
Superior time management skills and Reliability. Our customers are counting on you. If you're a '10 minutes early is on time, and on time is late' person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines
Valid driver's license, appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check
This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority especially around electrical components
Preferred
Useful certifications for this role
Benefits
Substantial growth opportunities for future career development within a supportive and collaborative company culture.
Full medical/dental/vision, wellness credits, and a company contribution to a Health.
Savings Account and 401k matching.
Paid time off, plus holidays and personal days.
Company
Xerox
Xerox produces and supplies network printers, copiers, and fax machine equipment.
Founded in 1960
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$28.5B2025-03-25Post Ipo Debt· $800M
2024-03-25Post Ipo Debt
2024-03-04Post Ipo Debt· $500M
Leadership Team
Steve Bandrowczak
Chief Executive Officer
Chuck Butler
CFO
Recent News
legacy.thefly.com
2026-01-22
MarketScreener
2025-12-16
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