Chroma Systems Solutions, Inc. · 10 hours ago
Repair Services Technician
Lake Forest, CA
Full-time
Onsite
Mid Level
3+ years expChroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems. The Repair Services Technician will interface with the Service Repair Manager to diagnose and repair equipment while ensuring compliance with design specifications and safety guidelines.
Machinery ManufacturingManufacturingProduct Design
Responsibilities
Ensure RMA repairs and calibrations are completed per 8-10 day repair goals
Ability to analyze and diagnose technical issues per designs and specifications of equipment serviced
Assist Service Repair Manager in material control and planning functions to support Repair Process
Maintain and improve on department Key Performance Repair Indicators (KPI's)
Handle escalated customer issues replicating customer setup to ascertain problem
Read schematics, apply electrical/electronic principles and troubleshoot instruments to board or component level where applicable to support team of Service Technicians
Understand and apply AC theory to customer issues involving Chroma AC power test instruments duplicating customer setups to assess issue
Ability to run Calibrations functions on a variety of Chroma instruments and equipment
Maintain a clean, organized and professional work environment, with Safety as the key focus
Diligent in solving and following up on customer issues
Effective time management in an effort to meet or beat resolution time
Work within prescribed electrical safety rules established by OSHA and Quality guidelines
Qualification
Required
3-4 years or more experience in AC power electronics, OR
AA or Bachelor's degree with 1-2 years of experience in AC power electronics
Ability to work in fast moving Repair Lab with lab team
Working knowledge of electrical instrument calibration for power, medical and battery systems
Capacity to work under tight or shifting deadlines and adhere to procedures
Professional level verbal and written communication skills. Detail Oriented
Proficient in MS Office, and basic computer skills
Benefits
Bonus programs based on individual and company performance
Vacation, sick, bereavement time
Medical, dental, and vision plans for employees and dependents
Life insurance, AD&D, long term disability, and employee wellness programs
401(k) retirement accounts with immediate vesting of company contributions
Profit sharing programs
Company
Chroma Systems Solutions, Inc.
Chroma is the largest worldwide provider of power test instruments and automated test systems.
51-200 employees
Funding
Current Stage
Growth StageRecent News
In Compliance Magazine
2024-04-26
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