Honeycomb Insurance · 21 hours ago
Underwriting Assistant Manager
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$130K/yr - $145K/yr
5+ years expHoneycomb is a rapidly growing global startup that is reshaping the future of insurance. The Underwriting Assistant Manager will lead and optimize the Underwriting Assistant function, focusing on team development, process documentation, and cross-functional collaboration to enhance operational efficiency.
Commercial InsuranceInsuranceInsurTechProperty Insurance
Responsibilities
Provide direct people management for Underwriting Assistants, including coaching, mentoring, and performance management
Conduct regular 1:1 meetings focused on workload management, skill development, and career growth
Foster a positive team culture, improving morale, engagement, and retention through active leadership and support
Document current UA workflows and responsibilities, translating day-to-day activities into clear, scalable SOPs
Develop and maintain a centralized knowledge base to support training, consistency, and operational excellence
Continuously review and refine processes to improve efficiency, quality, and turnaround times
Help transition Mailing operations to the mailing department
Establish, track, and manage key performance indicators (KPIs) related to ticket volume, turnaround time, accuracy, and quality
Set clear goals and expectations for Underwriting Assistants and ensure accountability through regular performance reviews
Analyze performance data to identify trends, capacity needs, and improvement opportunities
Conduct close job shadowing with Underwriting Assistants to understand workflows and identify inefficiencies
Partner with operations, technology, or automation teams to recommend and implement process improvements and automation opportunities
Serve as a primary point of contact between the UA team and cross-functional partners, including close collaboration with Claire’s team
Ensure alignment of UA workflows with underwriting, operations, and other business functions to support seamless handoffs and communication
Lead the evolution of the Underwriting Assistant role by expanding responsibilities to absorb appropriate lower-complexity tasks from Underwriters
Ensure task redistribution improves underwriter capacity while maintaining compliance, quality, and service standards
Qualification
Required
5+ years of experience in underwriting, underwriting support, or a related operational role
Prior people management or team lead experience
Strong process documentation, workflow analysis, and operational improvement skills
Ability to define, track, and manage performance metrics
Excellent communication and cross-functional collaboration skills
Hybrid availability: Must be able to work from our downtown Chicago office three days per week (Tuesday through Thursday)
Preferred
Experience working in regulated or high-accuracy environments preferred
Benefits
ISO stock options
Medical, dental, and vision coverage for you and your dependents
HSA with company contributions
401(k) (non-matching)
Flexible time off
10 company-paid holidays
Paid family leave
Catered team lunch every Tuesday
Monthly team events
Free onsite gym membership
Company
Honeycomb Insurance
Honeycomb was built to disrupt the real estate insurance industry.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$54.7MKey Investors
Zeev VenturesIbex Investors
2024-05-07Series B· $36M
2022-01-19Series A· $15.4M
2021-06-22Seed· $3.3M
Leadership Team
Itai Ben-Zaken
Co-founder and CEO
Nimrod Sadot
Co-founder and CTO
Recent News
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