Tagg-N-Go Car Wash · 16 hours ago
VP of Operations
St George, UT
Full-time
Onsite
Director/Executive
10+ years expTagg-N-Go is one of the fastest-growing regional car wash brands in the country, seeking an operational leader to drive performance and build systems for consistency across locations. The VP of Operations will oversee area managers, enhance customer experience, and develop leadership within the organization.
AutomotiveCustomer ServiceEvents
Responsibilities
Lead 5–7 Area Managers overseeing 30+ sites. Ensure systems, expectations, and standards are consistent, measurable, and followed
Directly oversee our in-house customer service team, plus internal leaders managing our tech stack (hardware + software)
Build a strong leadership pipeline by mentoring Area Managers and ensuring they’re growing bench talent at the site level
Drive accountability for key metrics: labor %, net pass growth, revenue, retention, and site-level performance. Enforce scorecard rhythm and elevate problem-solvers
Refine what’s working, fix what’s broken, and help us scale without sacrificing culture, consistency, or service
Partner with Marketing, Maintenance, HR, and Customer Support to keep strategy aligned, messages clear, and execution tight
Create a no-excuses, gritty, fast-paced ops culture that inspires pride, ownership, and problem-solving
Qualification
Required
10+ years in operations, with at least 3+ years in a senior leadership role
Experience in retail, hospitality, consumer services, franchise, or multi-location brands
Proven track record managing and promoting other managers (Area/Regional/Field Ops roles)
Strong operational P&L understanding: labor, throughput, customer metrics
Clear and confident communicator with exceptional follow-through
Hands-on coach and people developer, knows how to scale leadership, not just manage operations
Comfortable with cross-functional work, can lead alignment without silos
Doesn't need layers of corporate support, can build systems from scratch and adapt as needed
High personal accountability and zero tolerance for mediocrity
Thrives in the field, build relationships, spot issues early, and lead from the front
Travel Expectations: This role requires regular travel to support field teams, site performance, and cross-functional initiatives. Travel frequency will vary based on business needs
This role is active and requires periods of standing, walking, and sitting at a desk
Ability to lift, carry, push, or pull up to 50 pounds is necessary
Specific vision abilities, including close vision and color differentiation, are required
Benefits
Profit sharing program
Unlimited PTO
Health, Dental, Vision, HSA, EAP
Matching 401(k)
Free Car Wash Passes
Leadership training & development investment
Annual company summit & leadership events
Company
Tagg-N-Go Car Wash
Tagg-N-Go Car Wash offers car washing services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Andover Lending
2025-09-09Debt Financing
Leadership Team
Quinn Allgood
Founder
Recent News
2025-09-10
Company data provided by crunchbase