Beacon Credit Union · 16 hours ago
Part-time Member Service Representative
Wabash,IN,US
Full-time, Part-time
Onsite
New Grad, Entry Level
0+ years expBeacon Credit Union is seeking a Part-time Member Service Representative to provide excellent member service while assisting with financial transactions. The role includes processing deposits, handling loan payments, and providing account information to members.
BankingCredit CardsDebit CardsFinancial Services
Responsibilities
Receives and processes deposits by cash or check via in person, night depository, or by mail
Disburses share withdrawals by cash or check
Processes coin
Receives and processes loan payments and IRA or HSA contributions
Processes Visa payments and cash advances
Sells money orders, gift cards, and cashier's checks to members
Balances cash drawer and daily transactions
Scans checks and teller work daily
May perform vault responsibilities and approve transactions for less experienced MSRs
May open, close and maintain consumer checking and savings accounts, CDs, IRA's and HSA's
Responds to members basic questions concerning their accounts
Refers issues that are beyond their knowledge or authority to the appropriate staff member
Welcomes members and provides routine information concerning products and services
Identifies cross-sell opportunities and cross-sells services to members
Directs members to appropriate department for specific information and service
Updates basic member account information on core system and performs file maintenance
Performs other duties as assigned
Qualification
Required
High School Diploma or HSE
Excellent cash handling and member service skills (outgoing!)
Extremely detail oriented
Basic knowledge of personal computer operations and related software programs
Ability to work as a team member
Ability to cross-sell Beacon products and services according to member needs
Preferred
One to twelve months prior cash handling and customer service experience
Benefits
Benefits adjustment ($200 per whole month worked)
Incentive/bonus program
401(k) match
And more!
Company
Beacon Credit Union
In 1931, a group of seventy-five farmers in Wabash County, Indiana joined together to form their own financial cooperative.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Caryer
Chief Financial Officer
Dawn Aschleman
Chief Operating Officer
Company data provided by crunchbase