State Farm Agent · 19 hours ago
Customer Service Representative - State Farm Agent Team Member
Bay Village, OH
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $65K/yrState Farm Agent is looking for a Customer Service Team Member to provide exceptional customer experiences and support the growth of their insurance agency. The role involves assisting customers with inquiries, policy changes, and claims while maintaining accurate records of interactions.
Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Answer customer inquiries and provide policy information
Assist customers with policy changes and updates
Process insurance claims and follow up with customers
Maintain accurate records of customer interactions
Pivot to insurance products and services that would benefit the customer
Qualification
Required
Communication and interpersonal skills
Ability to obtain the Ohio Property and Casualty and Life and Health Licenses if not already licensed
Detail-oriented and able to multitask
Preferred
Previous customer service experience preferred
Benefits
Matching simple IRA
Licensing paid ($2500 Value)
Comprehensive Training and Development
Bonus based on performance
Competitive salary
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Company
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
Recent News
2026-01-17
Company data provided by crunchbase