Stepful · 1 hour ago
Associate Director, Strategy & Operations
New York, NY
Full-time
Hybrid
Lead/Staff, Director/Executive
$165K/yr - $190K/yr
10+ years expStepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs. As the Associate Director of Strategy & Operations, you will own the growth of the national network of hiring partners and oversee a team that is expanding partnerships to provide experiential learning opportunities for students in healthcare careers.
Health CareProfessional ServicesTraining
Responsibilities
Oversee operations for a growing network of 6,000+ clinical partners nationwide, ensuring they deliver the right experiential learning experiences for our students
Develop and execute creative initiatives and experiments to fast-track the growth of our hiring supply
Monitor and improve key metrics, including new site activation, seat retention and growth, and capacity utilization
Work collaboratively with our enterprise sales team to unlock externship capacity at key enterprise partners and participate in team pitches
Collaborate regularly with our Learning, Product, Policy, Sales, Customer Success, and Operations teams to design and implement solutions to provide an exceptional student experience and deliver impactful results for our healthcare provider clients
Qualification
Required
You have 10+ years of experience, including consulting and operational experience at a high-growth startup
You have experience scaling the supply side of a marketplace
You have managed teams of 5+ direct reports and are familiar with managing contractors at scale
You're an effective manager who can set ambitious goals, motivate teams to over-achieve, and oversee large initiatives end-to-end
You are highly analytical and use structured thinking to break down complex problems
You have strong commercial acumen – a knack for identifying opportunities to better serve clients and the ability to influence toward deepening a partnership
You thrive in a fast-paced, ambiguous environment
You are passionate about helping students change their lives through access to education
Preferred
You have worked in management consulting or a B2B go-to-market role (e.g., solutions consulting, account management, client success, sales, business development, strategic partnerships)
Experience working in education, talent/workforce development, healthcare, or B2B tech-enabled services companies
You are excited to help build a new function – partnering to evolve our ways of working, systems, and tools
Benefits
Meaningful Equity Stake
Subsidized Medical, Dental, and Vision insurance plan options
401(k)
FSA, HSA and commuter benefits
Open vacation policy, including:
Guidance of 15 days PTO annually
Stepful closed the last week of December
15 work-from-anywhere days
10 public holidays observed for 2026
Company
Stepful
Stepful helps those without college degrees train for and find entry-level healthcare jobs.
11-50 employees
H1B Sponsorship
Stepful has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (1)
2022 (2)
Funding
Current Stage
Growth StageTotal Funding
$55.99MKey Investors
Oak HC/FTAlleyCorpReach Capital
2024-11-13Series B· $31.5M
2024-02-20Series A· $12M
2023-05-25Seed· $7.5M
Leadership Team
Edoardo Serra
Co-Founder & CTO
Tressia Hobeika
Co-Founder & Chief Product Officer
Recent News
Morningstar.com
2025-11-09
Business – Latest Financial & Stock Market News | New York Post
2025-08-29
Company data provided by crunchbase