BlueCross BlueShield of South Carolina · 18 hours ago
Instructional Writer II
Columbia, SC
Full-time
Onsite
Entry, Mid Level
2+ years expBlueCross BlueShield of South Carolina is seeking an Instructional Writer II to ensure that training and educational needs are met by developing, writing, and implementing training materials for staff and customers. The role involves creating course work, evaluating training effectiveness, and participating in special projects and training sessions.
Financial ServicesHealth CareHealth InsuranceInsuranceMedical
Responsibilities
Writes, edits, and updates training course work to include booklets, lesson plans, proficiency tests, and newsletters and/or websites
Develops material through research, working with subject matter experts or by the review, analysis, and interpretation of documentation
Identifies procedural and system changes that impact training materials
Makes recommendations on appropriate actions for change and development of training materials or curriculum
Researches and prepares proposals, policies, procedures or responses
Assists with various editing duties
Evaluate and make recommendations for changes to improve the effectiveness of training courses and curriculum
Serves on special projects, trains new employees and participates in conference calls or customer planning meetings
Provides coaching and train the trainer sessions to appropriate staff
Qualification
Required
Bachelor's in a job-related field
4 years job related work experience or Associate's and 2 years job related work experience
2 years professional writing experience
Excellent verbal and written communication and organizational skills
Strong time management, organizational, prioritization, interpersonal, conceptual and planning skills
Ability to work on several project simultaneously
Ability to work independently as well as with groups
Intermediate knowledge of needs assessment techniques
Ability to work continually and effectively under stringent pressure including constant and numerous deadlines and company and contract ambiguities
Microsoft Office
Proficient with computer-based training, online training software and desktop authoring tools (as required)
Preferred
Bachelor's degree- English, Journalism, Communications, Public Relations, or related field
Knowledge of advanced technologies used in training including computer based training, the internet, and videoconferencing
Ability to acquire working knowledge of specific program and policies for the areas supported
Experience with Microsoft Office, Adobe desktop publishing programs, Flash, and Dreamweaver
Experience with Tool book and other web training authoring software
PowerPoint
Benefits
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Company
BlueCross BlueShield of South Carolina
For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
April Richardson
Vice President and Chief Operating Officer of Companion Benefit Alternative
Alli McGary
Talent Acquisition Partner
Recent News
2025-09-13
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