Jet Health, Inc. · 6 hours ago
Senior Vice President of Operations - Hospice
Jet Health, Inc. is a mission-driven hospice organization dedicated to providing compassionate, high-quality end-of-life care to patients and families. They are seeking a strategic and hands-on Senior Vice President of Operations to lead and scale their hospice operations across multiple markets, focusing on operational performance, quality outcomes, and strategic growth.
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Responsibilities
Provide executive oversight of hospice operations across all locations/markets
Drive operational efficiency, margin improvement, and census growth
Develop and manage operating budgets, KPIs, and performance dashboards
Ensure consistent execution of company policies, procedures, and standards
Partner with clinical leadership to ensure high-quality patient care and regulatory compliance
Oversee adherence to Medicare Conditions of Participation (CoPs), state regulations, and accreditation standards
Lead quality improvement initiatives, audits, and survey readiness efforts
Monitor outcomes related to CAHPS, quality metrics, and patient/family satisfaction
Lead, mentor, and develop hospice executive directors, regional leaders, and operational teams
Build a culture of accountability, collaboration, and servant leadership
Support recruitment, retention, and succession planning for key leadership roles
Collaborate with executive leadership on strategic planning, expansion, and de novo acquisitions
Support integration of new locations, acquisitions, and service expansions
Partner with business development teams to align operations with referral growth strategies
Work closely with finance, HR, compliance, IT, and clinical teams to align organizational goals
Serve as a trusted advisor to the CEO and executive leadership team
Qualification
Required
Bachelor's degree required; Master's degree (MBA, MHA, MSN, or related) strongly preferred
10+ years of progressive leadership experience in hospice operations
Multi-site hospice leadership experience required
Deep knowledge of hospice regulations, Medicare reimbursement, and compliance
Proven track record of driving growth, operational performance, and quality outcomes
Preferred
Experience leading hospice operations across multiple states or regions
Background in scaling organizations or supporting acquisitions
Strong financial acumen with experience managing P&Ls
Benefits
Competitive executive compensation package
Performance-based incentives/bonus opportunity
Comprehensive benefits package (medical, dental, vision, 401(k), etc.)
Generous PTO and holidays
Opportunity to make a meaningful impact in end-of-life care
Collaborative, values-driven leadership culture
Company
Jet Health, Inc.
It's good to be home! Jet Health is a provider of skilled home health, hospice, personal care, and companion services.
Funding
Current Stage
Late StageTotal Funding
$32.85M2021-04-16Series D· $4.5M
2019-04-25Series C· $5.75M
2018-04-19Seed· $1.35M
Leadership Team
Recent News
Dallas Innovates
2023-06-03
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