Smile Doctors · 21 hours ago
Clinic Manager
Smile Doctors is the nation’s leading Orthodontic Support Organization, and they are seeking a Clinic Manager to oversee clinic operations. The role involves managing team behaviors, driving growth, and ensuring patient care standards while achieving profit and loss goals.
Responsibilities
Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards
Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values
Ensures clinic team is trained on and adopts new tools, protocols and initiatives
Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals
Building relationships within the local dental community and participates in local marketing efforts
Manage controllable costs including but not limited to labor hours and supplies
Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance
Handle patient escalations to resolve in a mutually beneficial way
Covers roles in the clinic when business demands
Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations
Qualification
Required
Minimum one (1) year of sales or Treatment Coordinator experience with at least six (6) months as a Treatment Coordinator required
Demonstrated ability to meet or exceed performance goals
Problem solving skills with ability to find creative solutions
Servant leadership mindset with strong coaching and conflict resolution skills
Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations
Preferred
Bachelors degree preferred but not required
Two (2) years of leadership experience preferred
One (1) year of experience as a sales manager preferred
Benefits
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Company
Smile Doctors
Smile Doctors is an orthodontics that focuses on dental service organizations.
Funding
Current Stage
Late StageTotal Funding
$550MKey Investors
THLLinden Capital Partners
2023-07-19Private Equity· $550M
2022-01-05Private Equity
2017-10-19Private Equity
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