Optum · 8 hours ago
Clinical Administrative Coordinator
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Clinical Administrative Coordinator is responsible for assisting with medical management data entry and referral functions, ensuring effective communication and coordination of patient referrals and services.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer
Represents the Company in a professional manner, following all Company policies and procedures
Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Responsible for total coordination and processing of all patient referrals for specialty services
Follows protocols for proper authorization and processing of all referrals
Communicates with the patient on a timely basis for all scheduling requirements
Coordinates pre-admission testing requirements with clinic personnel and patient
Completes all administrative functions associated with referral activities in a timely manner
Enters all referral, hospital, outpatient, DME and other patient specialty health service authorizations into the computer system according to Company policy and procedure
Receives consultant reports, maintains documentation, and routes to the appropriate physician promptly
Responsible for monitoring all referral reports not received and timely follow-up in accordance with Company policy and procedure
Performs other duties as assigned
Must have consistent, punctual and reliable attendance
Ability to travel may be required
Qualification
Required
High School Diploma/GED (or higher)
1+ years of experience in healthcare
Must have consistent, punctual and reliable attendance
Ability to travel may be required
Preferred
Experience working with prior authorization and referrals
Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills
Possess excellent communication and organizational skills with the ability to multitask, set priorities, and meet deadlines
Results and goal-oriented with a philosophy for quality improvement
Must be computer literate and have exceptional telephone skills
Possess high job accuracy, efficiency, and dependability
Knowledge of HIPAA regulations
Ability to read, speak, write, and understand the English language fluently
Ability to multi-task in a high paced environment with good organizational skills
Ability to follow written and oral instructions and to work with general guidance
Previous experience with EMR systems is a plus
Knowledge of medical coding a plus
Pleasant demeanor
Enjoys interacting with elderly population
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-29
2025-11-19
2025-11-07
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