University of Rochester · 2 hours ago
Asst Dir, IT Interoperability and Document Management
Rochester, New York Metropolitan Area
Full-time
Onsite
Lead/Staff, Director/Executive
$108K/yr - $163K/yr
3+ years expThe University of Rochester is committed to fostering an inclusive environment and is seeking an Assistant Director for IT Interoperability and Document Management. This role involves directing and supervising staff for efficient operations of interoperability and document management systems, overseeing enterprise-wide activities, and engaging with stakeholders to enhance digital technology in healthcare and education.
Health CareMedicalUniversities
Responsibilities
Directs and supervises staff and resources to ensure efficient and effective operations of interoperability and document management systems
Plans, develops, and directs enterprise-wide activities associated with the implementation, maintenance, and strategic enhancement of OnBase and RightFax as enterprise systems
Oversees interoperability with Care Everywhere and connectivity to HIEs (ex, RRHIO, TEFCA, CareQuality, eHealth Exchange) using HL7 and FHIR standards
Oversees the archive of clinical data into archival solutions to ensure long-term data preservation and regulatory compliance
Serves as advisor to institutional leadership on policy, procedures, and practice changes related to document management workflows, data archival processes, and interoperability standards in inpatient and outpatient settings, and attends senior leadership forums
Engages in the development and execution of strategic plans for document management, data archival, and interoperability initiatives to help achieve the mission of empowering healthcare, education, and research partners across the University with digital technology that drives efficiencies, creates value, and improves competitive advantage
Acts as an accountable leader for the interoperability and document management team
Collaborates with key stakeholders to integrate OnBase, RightFax, and clinical data archival strategies with the hospital's and department's strategic plans, using knowledge of current and future clinical applications, HL7 and FHIR standards, HIE connectivity (RRHIO), and Care Everywhere
Supports regulatory compliance initiatives, including clinical documentation integrity, MIPS/MACRA reporting, and healthcare interoperability standards
Collaborates with external partners, including community practices, HIEs, and EHR vendors, to ensure seamless data exchange and connectivity
Provides clinical systems analysis and area expertise required to support the implementation of enterprise-wide clinical systems and new business initiatives
Uses significant conceptualization, reasoning, and interpretation skills to improve upon entire systems or processes
Creates and fosters relationships with relevant clinical, operational, and technical teams, particularly those involved in document workflows, data archival processes, and interoperability initiatives
Collaborates with clinical leadership, including physicians, nurses, and department heads, to optimize document management workflows and ensure seamless integration between OnBase, RightFax, and EHR systems
Partners with compliance and legal teams to ensure clinical data archival solutions meet regulatory requirements and retention policies for long-term data preservation
Works with IT Service Management teams to develop end-to-end change, incident, and problem management processes specific to document management and interoperability systems
Ensures that all incidents affecting document workflows or data archival processes are handled in a timely and appropriate manner and acts as a primary point of escalation during critical incidents
Engages with external vendors and partners to evaluate and implement interoperability standards, document management technologies, and archival solutions that support enterprise-wide objectives
Communicate with stakeholders within and outside of one's own area, including executive leadership, clinical departments, and external regulatory bodies, regarding document management policies, interoperability standards, and data archival strategies
Influences others on policies, practices, and procedures within the interoperability and document management domain, particularly in areas such as clinical data lifecycle management, system integration standards, and workflow optimization
Manages a job family or large team in support of execution technology operations and projects across URMC, including affiliates across the region
Leads career development efforts for direct reports and the full interoperability and document management team
Provides coaching/mentoring to standardize best practices across all team activities
Acts as a champion for continuous improvement as demonstrated by personal example
Leads a high-performance team, establishing clear goals, opportunities, and career trajectories for team members assigned
Allocates and assigns personnel and technical resources to meet enterprise needs
Maintains hiring, firing, promotion, performance, and reward authority in accordance with HR policies
Responsible for one or more elements of an operating or capital program budget
Plans, manages, and participates in relevant department capital and operating budgeting processes
Maintains an ongoing awareness of project resources in relation to budget plan parameters and rate of spend for use in decision-making and influence in the assigned area and across the department
Keeps abreast of industry standards, practices, and new technologies to enhance key stakeholder satisfaction with Information Technology Services
Serves as an active member of the IT Leadership team
Collaborates with the team to develop new policies, interpret existing policies, update policies, and establish department-wide initiatives
Make recommendations on employee engagement, motivation, staff retention, and professional growth
Offers resources and assistance when possible to internal Directors and Managers during projects and vacancies
Assists in the recruiting of designated positions within the department
Subscribes to and models URMC ICARE and Meliora values
Other duties as assigned
Qualification
Required
Bachelor's Degree in Business Administration, Information Technology, Engineering, or other related field required
or equivalent combination of education and experience
3 years of experience with Epic interoperability systems required
3 years of progressive experience at a supervisory level in a technology environment required
Strong oral and written communication skills with the ability to create clear, concise, and prompt communications required
Strong follow-through skills with the ability to manage multiple initiatives simultaneously. Ability to establish strategic direction and business plans for sub-service line required
Exhibits managerial courage. Willing to take calculated risks and to speak up for the best interests of the team required
Preferred
Experience in an academic medical center or health system preferred
Experience with healthcare data exchange standards preferred
Ability to communicate effectively at all levels of the organization, including with executives, physicians, and nurses, with the ability to discuss technical information in a meaningful way with persons of varying levels of expertise preferred
Ability to demonstrate objectivity, sensitivity, and a balanced perspective regarding employee concerns and organizational issues. Knowledge of leadership and staff development practices preferred
OnBase/RightFax system certification
Epic certifications in HIM, Care Everywhere or Bridges
Company
University of Rochester
The University of Rochester is a private research university located in Rochester, New York.
10001+ employees
H1B Sponsorship
University of Rochester has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (126)
2023 (130)
2022 (106)
2021 (100)
2020 (92)
Funding
Current Stage
Late StageTotal Funding
$20.43MKey Investors
National Science FoundationUnitedHealthcareSociety to Improve Diagnosis in Medicine
2023-09-25Grant· $18M
2023-07-26Grant· $0.07M
2022-09-20Grant· $0.05M
Leadership Team
David Linehan
Chief Executive Officer
Recent News
2025-12-04
Company data provided by crunchbase