DirectViz Solutions, LLC · 2 months ago
Senior ServiceNow Developer
Alexandria, VA, US
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expDirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. They are seeking a highly skilled Senior ServiceNow Developer with extensive experience in ServiceNow development, JavaScript proficiency, and expertise in AI integrations to enhance their technology services.
ConsultingInformation TechnologyLegalSoftware
No H1B
U.S. Citizen Only
Responsibilities
Extensive ServiceNow development experience including: modules, workflows, and integrations on the ServiceNow platform. This includes proficiency in core modules like ITSM, HRSD, CSM, NowAssist, RAPTOR DB, Workflow Data Fabric, and CMDB. ServiceNow Low Code/No Code Experience, UX/UI Experience
JavaScript and ServiceNow scripting proficiency: Expertise in JavaScript (including Glide APIs) for client-side and server-side scripting to customize and extend the platform's capabilities
Experience with AI integrations: Proven experience implementing ServiceNow AI modules like Virtual Agent, Predictive Intelligence, and Performance Analytics
Large Language Model (LLM) familiarity: Understanding of LLM concepts and ability to leverage them for tasks like natural language understanding and optimization of system instructions
NowAssist product utilization: Experience in building and maintaining solutions using NowAssist features and related technologies such as AI Search, Virtual Agent, Skills Builder, AI Agent Studio, and Workflow Builder to build chatbots and enhance business processes
Integration skills: Expertise in using REST/SOAP APIs and other integration methods to connect ServiceNow with external systems, including external AI services like OpenAI, Azure Cognitive Services, or Google Cloud AI
Strong communication and collaboration skills: Ability to work with cross-functional teams, understand requirements, and effectively communicate technical concepts to non-technical stakeholders
Problem-solving and analytical skills: Demonstrated ability to identify issues, diagnose root causes, and implement effective solutions
Experience with conversational AI platforms: Familiarity with platforms beyond NowAssist like Moveworks or Microsoft Copilot
Agile methodologies and DevOps practices: Experience working in an Agile environment and understanding CI/CD pipelines
Cloud-native application development and serverless architectures: Understanding these concepts is increasingly relevant for ServiceNow development and AI integration
UX/UI Design: Experience creating user-friendly interfaces for chatbots and other ServiceNow applications
Understanding of RaptorDB Architecture: Knowledge of RaptorDB as ServiceNow's high-performance hybrid transactional and analytical processing (HTAP) database built on PostgreSQL
Experience with Performance Optimization: Ability to leverage RaptorDB's capabilities to achieve faster response times, accelerate transactions, and boost throughput in ServiceNow applications
Real-time Analytics Expertise: Understanding of how RaptorDB enables real-time analytics and its application in driving AI agents and informed decision-making within ServiceNow workflows
Scalability and Performance Tuning: Knowledge of RaptorDB's scalability features, including vertical and horizontal scaling, and experience with performance tuning using workload management rules and priority settings
Data Integration with External Sources: Understanding of how RaptorDB facilitates integrating and analyzing data from various sources to gain comprehensive insights across workflows
Experience with Database Migration (a plus): While not explicitly stated as a requirement for developers, familiarity with the RaptorDB migration process and understanding that application layer functionalities remain the same before and after migration would be beneficial
Qualification
Required
Bachelors Degree and 8 years of experience
Proficient in JavaScript, ServiceNow APIs, GenAi, NowAssist, RaptorDB and Agile methodologies
ServiceNow certifications: Relevant certifications like Certified ServiceNow Developer or AI certifications
Ability to obtain a public trust clearance
Maintain focus and awareness throughout scheduled working hours
Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard
Lift and move objects weighing up to 15 pounds as needed
Exhibit excellent verbal and written communication skills, with a strong command of the English language
Demonstrate the ability to work independently while also collaborating effectively as part of a team
Quickly learn and retain routine tasks and processes
Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities
Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request
Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS)
Preferred
Experience with conversational AI platforms: Familiarity with platforms beyond NowAssist like Moveworks or Microsoft Copilot
Experience with Database Migration (a plus): While not explicitly stated as a requirement for developers, familiarity with the RaptorDB migration process and understanding that application layer functionalities remain the same before and after migration would be beneficial
Benefits
Competitive compensation
Comprehensive medical benefits
A 401(k) match
Generous PTO accrual
Professional development reimbursement
Corporate-funded technology certifications
Robust employee recognition and appreciation programs
Company
DirectViz Solutions, LLC
DirectViz Solutions is an information technology company that offers business process engineering services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Vinnie Tran
President/CEO
Todd B.
Chief Technology Officer
Recent News
bloomberglaw.com
2025-06-22
Company data provided by crunchbase