Turo · 19 hours ago
Fraud Prevention Specialist I
Arizona
Full-time
Hybrid
Entry, Mid Level
$58K/yr - $73K/yr
2+ years expTuro is the world’s largest car sharing marketplace, and they are seeking a Fraud Prevention Specialist I to join their Marketplace Risk Team. This role involves reviewing transactions and accounts to identify fraudulent activity, conducting in-depth analyses, and collaborating with various departments to implement fraud prevention measures.
Car SharingMarketplacePeer to PeerTransportation
Responsibilities
Review transactions, accounts, and activity to identify and resolve fraudulent activity in real-time using advanced tools, expertise, and judgment
Conduct in-depth analyses of complex fraud cases using advanced tools and methodologies
Lead detailed investigations into sophisticated or high-value fraud cases, working closely with internal teams and, when necessary, external agencies
Identify emerging fraud trends and patterns through data analysis
Contribute to the development and refinement of fraud prevention strategies, policies, and procedures based on insights from case analyses and industry trends
Collaborate with other departments (e.g., IT, legal, customer service) to implement fraud prevention measures across the organization
Identify attributes associated with high-risk accounts and transactions through investigations for identity theft, payment fraud, account takeover, or host fraud
Train, mentor, and support our outsourced group of agents completing fraud reviews
Support and share knowledge with other Trust & Safety, Legal, Claims, and Global Operations teams as a fraud prevention subject matter expert
Prepare and present detailed reports on fraud incidents, trends, and prevention strategies to senior management
Qualification
Required
2+ of experience in fraud prevention, risk management, or a related field within an e-commerce environment
Bachelor's degree or equivalent work experience
Strong analytical and problem-solving skills with the ability to make independent decisions with limited information
Ability to function in a fast-paced environment, and quickly adapt to change
Excellent verbal and written communication skills committed to high responsiveness and providing a superb customer experience
Available to work holidays and weekends and occasionally outside normal business hours when necessary to protect the platform
Demonstrates Turo's values through work product and within day-to-day team interactions
Preferred
Experience in a two-sided marketplace is highly desirable
Certified Fraud Examiner (CFE) Credential or other advanced fraud training
Experience with Kustomer, Sift, CRM systems, Google Docs, MS Office and Mac OS
Benefits
Competitive salary, equity, benefits, and perks for all full-time employees
Employer-paid medical, dental, and vision insurance (Country specific)
Retirement employer match
Learning & Development stipend to invest in your professional development
Turo host matching program
Turo travel credit
Cell phone and internet stipend
Paid time off to relax and recharge
Paid holidays, volunteer time off, and parental leave
For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities
Company
Turo
Turo is a peer-to-peer car-sharing marketplace where customers can book vehicles from a community of local hosts.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$570.07MKey Investors
G SquaredIACSK Holdings
2023-03-15Secondary Market· $67.5M
2022-03-21Series Unknown· $35.17M
2020-02-05Series E· $30M
Leadership Team
Andre Haddad
CEO and All Star Host
Brian Beaver
Senior VP of Design
Recent News
2026-01-16
2026-01-05
Company data provided by crunchbase