City of Atlanta · 1 day ago
DWM Systems Administrator (IT)
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $90K/yr
5+ years expCity of Atlanta is responsible for overseeing the technical aspects of airport systems, ensuring seamless operations, resolving technical issues, and managing software deployments. The role involves collaboration with various teams to address technical challenges and ensure compliance with security policies, while also providing end-user support for applications and server-related issues.
GovernmentInformation ServicesNon Profit
Responsibilities
Install and resolve technical issues for a wide range of applications, including Autodesk, Adobe, and Microsoft Office 365 products
Deploy software using PDQ and provide assistance to end-users
Collaborate with Microsoft engineers on server management, Office 365 migration, Microsoft Teams, MFA, and Intune, SCCM
Work with the security team to ensure adherence to security policies and standards
Participate in domain migration projects for the City of Atlanta and the Department of Aviation
Test applications for quality and functionality before installation
Ensure 24/7 uptime and smooth operation of departmental applications
Manage licenses for various applications and network servers
Update license files and applications periodically
Create installation guides, troubleshoot documents, and manuals
Audit applications quarterly, manage user access, and recommend decommissioning of underutilized software
Provide solutions for technical issues and ensure timely resolution
Participate in daily team meetings, project meetings, and collaborate with cross-functional teams to address technical challenges
Maintain and troubleshoot servers and other hardware systems to ensure optimal performance and reliability
Implement and oversee data backup processes and disaster recovery procedures to safeguard critical systems and information
May perform other duties as assigned
Qualification
Required
Bachelor's degree in related field
Five (5) years related work experience
ITIL v4 certification
Microsoft fundamentals (AZ-900) certification
Knowledge of and ability to install and resolve technical issues for a wide range of applications, including Autodesk, Adobe, and Microsoft Office 365 products
Ability to deploy software using PDQ and provide assistance to end-users
Collaboration skills with Microsoft engineers on server management, Office 365 migration, Microsoft Teams, MFA, and Intune, SCCM
Ability to work with the security team to ensure adherence to security policies and standards
Participation in domain migration projects for the City of Atlanta and the Department of Aviation
Ability to test applications for quality and functionality before installation
Ability to ensure 24/7 uptime and smooth operation of departmental applications
Ability to manage licenses for various applications and network servers
Ability to update license files and applications periodically
Ability to create installation guides, troubleshoot documents, and manuals
Ability to audit applications quarterly, manage user access, and recommend decommissioning of underutilized software
Ability to provide solutions for technical issues and ensure timely resolution
Participation in daily team meetings, project meetings, and collaboration with cross-functional teams to address technical challenges
Ability to maintain and troubleshoot servers and other hardware systems to ensure optimal performance and reliability
Ability to implement and oversee data backup processes and disaster recovery procedures to safeguard critical systems and information
Preferred
Knowledge of and ability to configure asset management software (specifically CityWorks)
Company
City of Atlanta
City of Atlanta is a website provides information on services and happenings of Atlanta.
5001-10000 employees
H1B Sponsorship
City of Atlanta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (2)
2022 (2)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Dr. Tina Wilson
Deputy Chief Financial Officer
Youlanda Carr, CPA
Deputy CFO
Recent News
bloomberglaw.com
2025-08-23
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