GLM Industries LP · 14 hours ago
Account Manager I - Saint Paul, MN
Minneapolis–Saint Paul, WI
Full-time
Hybrid
Entry Level
$60K/yr - $80K/yr
1+ years expGLM Industries LP is a fast-growing company that specializes in high-quality durable safety labels and decals. The Account Manager I is responsible for managing day-to-day communication and service for assigned customer accounts, ensuring customer expectations are met and supporting issue resolution while focusing on relationship building and growth.
IndustrialIndustrial EngineeringManufacturing
Responsibilities
Serve as the primary day-to-day contact for assigned accounts
Respond to customer inquiries in a timely and professional manner
Drive growth at the accounts, ensuring quick turnaround of RFQs and price inquiries
Support customer demand and ensure internal teams have accurate order information
Coordinate with Sales Operations and Customer Service to resolve issues
Maintain updated account information in CRM and ERP systems
Monitor open orders, deliveries, and service levels to ensure customer satisfaction
Document customer feedback and escalate issues where needed
Learn customer business models to better anticipate needs over time
Proactively adjust pricing to ensure profitability goals are met year over year
Qualification
Required
Strong verbal and written communication
Attention to detail and high follow-through
Ability to work cross-functionally with operations, sales, and customer service
Customer-first mindset with strong service orientation
Proficiency in Microsoft Office and familiarity with CRM/ERP systems (HubSpot, NetSuite preferred)
Ability to prioritize and multitask in a fast-paced environment
1–3 years of experience in customer service, account coordination, or inside sales
Experience in a B2B, industrial, or manufacturing environment preferred
College degree preferred or equivalent work experience
Preferred
Experience in a B2B, industrial, or manufacturing environment
College degree
Benefits
Competitive salary and 401(k) matching (100% vested immediately)
Comprehensive medical, dental, and vision insurance, including HSA, Life Insurance and more!
Paid Short-Term and Long-Term Disability
Corporate Chaplain Services
Paid Time Off
8.5 Paid Holidays Per Year
A collaborative environment where your ideas are heard
Company
GLM Industries LP
GLM Industries LP is a manufacturing and engineering design company.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2006-08-31Acquired
Company data provided by crunchbase