Washington State Department of Labor & Industries · 19 hours ago
L&I Office Assistant 3
Greater Seattle Area
Full-time
Hybrid
Entry Level
$41K/yr - $55K/yr
2+ years expThe Washington State Department of Labor & Industries (L&I) is dedicated to the safety, health, and security of Washington's workers. They are seeking an Office Assistant 3 to assist in processing information related to work injury and accident reports, ensuring efficient operations within the agency's Support Services Program.
Information Technology
No H1B
Responsibilities
Preform rapid data entry; process work injury and accident reports
Decipher handwriting and transcribe information submitted by injured workers and medical providers
Conduct research to establish/verify employer/employee relationship
Pre-scanning; preparing documents for scanning
Scanning; inputting information into a computer program and operating a high-speed document scanner
Indexing; use a variety of rules, procedures and research tools to enter appropriate information into a computer
Create new master data files when workers file initial claim. Update master data files for all existing workers
Utilize provided tools and resources to search and locate requested claim files
Respond respectfully and professionally to emails and phone calls from internal and external customers, if applicable
Depending on the business needs, daily tasks may vary to meet customer/business expectations
Qualification
Required
Individuals with a High School Diploma or equivalent
Ability to type 40 WPM at 98% accuracy
Two years of computer skills/experience, clerical experience, or equivalent education
The ability to take action to learn and grow
The ability to take action to meet the needs of others
Preferred
Ability to always maintain the highest levels of confidentiality
Adaptability/Flexibility: Adapts easily to changing business needs, conditions, and work responsibilities. Adapts approach, goals and methods to achieve successful solutions and results in dynamic situations
Customer service; understanding internal and external customer needs and providing the highest level of service with the resources available
Experience using personal computers and MS Office Suite (i.e. MS Word, Excel and other programs to produce timely and accurate work products that fully satisfy the demands of the assignment)
Skilled in accurate use of 10-keypad
Time management: Setting and adhering to priorities; meeting productivity standards, deadlines and work schedules; pursuing efficiency and economy in the use of resources; being responsive and timely to emails, phone messages and mail; efficient, effective use of work time, equipment and resources
Benefits
Paid leave
Tuition reimbursement
Infants at Work Program
A generous retirement package for qualified employees at the end of their career
Company
Washington State Department of Labor & Industries
The diverse programs that make up the Washington State Department of Labor & Industries (L&I) share a common purpose: safety, protection and economic opportunity.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mukesh D.
Chief Technology Officer
Audrey Dorsey
Chief Administrative Officer
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