New York State Department of Taxation and Finance · 16 hours ago
Office Assistant 2 Calculations (NY HELPS)
The New York State Department of Taxation and Finance is seeking an Office Assistant 2 Calculations. The role involves reviewing tax returns, preparing reports, and communicating with staff and taxpayers while adhering to departmental procedures.
Government Administration
Responsibilities
Review tax returns and refund claims filed by taxpayers; examine returns and associated reporting forms and schedules to verify the accuracy of taxpayer data; compute calculations; complete a sufficient number of cases correctly based on the complexity of the claims assigned
Develop and maintain a good working knowledge and practical application of limited sections of Tax Law, Regulations and Audit Guidelines and Department procedures and policies, including Code of Conduct, Ethics practices, Internal Controls, Security and Confidentially rules
Prepare reports by collecting, compiling, computing and displaying data as required
Communicate effectively, clearly, and professionally with Department staff, taxpayers and their representatives, and others in person and via phone and written communication; develop and prepare correspondence, reports and other documents
Communicate effectively with supervisors; understand and carry out instructions; resolve work problems with supervisory assistance
Operate office equipment such as printers, photocopiers, fax machines and calculators
Learn, maintain, and update skills in computer technology; manipulate an alphanumeric keyboard to utilize various computer systems and applications including tax specific applications, CD ROM, e-Mail etc
Supervision may be required
Adhere to the Department's time and attendance rules and regulations
Qualification
Required
The selected candidate must be reachable on the eligible list for this title and location under Civil Service Law, Rules and Regulations
The selected candidate must be eligible for a 70.1 transfer under Civil Service Law, Rules and Regulations
Current NYS employees with one year or more of qualifying permanent service as an Office assistant, clerical or keyboarding title allocated to Grade 6 or higher
One year of experience where most work time is spent performing mathematical operations, and/or clerical activities related to mathematical operations
Company
New York State Department of Taxation and Finance
Our mission is to efficiently collect tax revenues in support of State services and programs while acting with integrity and fairness in the administration of the tax laws of New York State.