Workato · 20 hours ago
Engagement Manager
Austin, Texas
Full-time
Onsite
Mid, Senior Level
$120K/yr - $160K/yr
5+ years expWorkato is a leader in enterprise orchestration, helping businesses globally streamline operations through its AI-powered platform. The Engagement Manager plays a crucial role in driving customer adoption and success by managing implementation journeys and building trusted relationships with clients, particularly at the C-level.
Cloud ComputingData IntegrationMarketing AutomationSaaSSales Automation
Responsibilities
Workato Engagement Managers are essential to the growth of our SaaS business and play an integral role in helping organizations leverage and adopt our platform across the enterprise, playing a critical role in their integration strategies
As an Engagement Manager, you will have ownership of our customer's implementation journey from pre-sales to go-live, while building trusted customer relationships including C-level
The primary goal of the Engagement Manager is to help customers generate significant business value from their Workato investment
In doing so, you will be responsible for earning the right to be a trusted advisor by understanding and managing our customers throughout their lifecycle and driving adoption
A great Engagement Manager must:
Be a strategic thinker with exceptional enterprise and cross-functional skills
Be customer focused and maintain high customer satisfaction
Demonstrate high energy and have strong sales management experience
Deliver compelling presentations and communicate Workato’s POVs to C-level clients
Ensure clear lines of communication by collaborating cross-functionally with our Sales and Customer Success teams
Success is measured by the growth of customer adoption and our overall SaaS business
In this role, you will also be responsible to:
Complete Workato training and become an expert in our consulting methodologies and practices
Evangelize Workato’s ability to deliver business outcomes leveraging our delivery methodology and best practices
Ensure organizational health and customer satisfaction goals as an Engagement Manager
Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals, objectives, and desired business outcomes
Engage customers, especially senior stakeholders, using a consultative approach that positions Workato and yourself as a long-term trusted advisor relationship
Create a compelling vision and clearly communicate our transformative solutions aimed at generating quantifiable success and business value from a customer's investment in the Workato’s Platform
Develop and manage a territory plan and a personalized account plan for each customer, which aligns with their business goals
Build a strong relationship with the Pre-Sales, Sales, Customer Success and regional Alliances/Partner organizations that are instrumental to success
You should be able to operate in co-sell model, collaborate, and build relationships
Be an integral part of hiring and mentoring new Engagement Managers
Contribute to enhance our delivery methodology, services practice and industry POV's
Qualification
Required
5+ years of consultative sales experience with a proven track record of success
4+ years experience selling and/or delivering professional services for a strategic consulting firm, large scale system integrator or professional services unit within a software company
Demonstrated ability to develop and maintain C-level relationships that recognize you as a trusted advisor
Experience growing accounts with large and complex pursuits ($M+)
Highly collaborative and excels in a complex, matrixed environments
Experience in creating outstanding responses to functional and technical elements of RFIs/RFP
Project/account management experience
Team player with strong interpersonal skills
Ability to thrive in a fast-paced, high growth and unpredictable environment
Preferred
Experience in Enterprise Business Accounts preferred
Benefits
Benefits
Perks
Equity
Company
Workato
Workato is an automation and orchestration platform designed to connect applications, data sources, and workflows across an organization.
501-1000 employees
H1B Sponsorship
Workato has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (2)
2023 (7)
2022 (12)
2021 (6)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$415MKey Investors
Digital Industry SingaporeBattery VenturesRedpoint
2025-11-07Grant
2021-11-10Series E· $200M
2021-01-12Series D· $110M
Leadership Team
Vijay Tella
Co-founder and CEO
Adam Seligman
Chief Technology Officer and GM
Recent News
solutionsreview.com
2025-12-29
Norwest
2025-12-29
Company data provided by crunchbase