Client Analyst, Officer jobs in United States
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State Street · 14 hours ago

Client Analyst, Officer

State Street is one of the largest custodian banks and asset managers in the world, seeking a Client Analyst to support the Global Clients Division. The role involves assisting senior team members in managing client relationships, executing client activities, and coordinating projects to ensure clients receive optimal service.

BankingFinanceFinancial Services

Responsibilities

Execute ongoing client activities and ad hoc client requests as appropriate to support overall client relationships
Assist with CRM (Salesforce) updates, strategic client account plans, manage client billing set-up/documentation and overdue billing collection, as needed
Assist with contract management including execution of contract amendments (new fund adds, new services, etc.) and upload documents to the Enterprise Contract Management System (ECMS)
Coordinate and manage projects with clients and internal teams across regions/jurisdictions
Coordinate periodic Due Diligence meetings and reviews; organize attendees, agenda, logistics, materials and assist with timely delivery and completion of RFI/RFP questionnaires

Qualification

Client relationship managementFinancial services knowledgeProject management skillsSalesforceMicrosoft Office proficiencyGlobal mindsetInterpersonal skillsCommunication skillsDetail orientedTeam player

Required

Client focused with a strong knowledge of the financial services business and financial markets
Strong customer relationship skills and knowledge of processes and procedures for the products serviced for customers
Execute ongoing client activities and ad hoc client requests as appropriate to support overall client relationships
Assist with CRM (Salesforce) updates, strategic client account plans, manage client billing set-up/documentation and overdue billing collection, as needed
Assist with contract management including execution of contract amendments (new fund adds, new services, etc.) and upload documents to the Enterprise Contract Management System (ECMS)
Coordinate and manage projects with clients and internal teams across regions/jurisdictions
Coordinate periodic Due Diligence meetings and reviews; organize attendees, agenda, logistics, materials and assist with timely delivery and completion of RFI/RFP questionnaires
Problem resolution skills to quickly identify and assess issues. Properly escalate as necessary
Independently manage workload/projects to completion
Team player who takes a proactive role in supporting clients' needs and needs of the team
Global mindset
Strong interpersonal and oral/written communication skills; demonstrated ability to work across and up/down the organization
Ability to work under pressure in a deadline-driven environment
Comfort level interacting directly with clients
Detail Oriented
Project Management Skills

Preferred

Bachelor's degree with business related coursework or degree in Accounting or Finance
Minimum 3-5 years of related client service or relationship management support experience
Computer competence; proficient with use of Microsoft Office suite (Excel, Word, PowerPoint, etc.)
Salesforce experience

Benefits

Generous medical care
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
Eligibility for certain tax advantaged savings plans
Flexible Work Program
Development programs and educational support
Paid volunteer days
Matching gift program
Access to employee networks

Company

State Street

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State Street offers a range of financial services, including investment management, research and trading, as well as asset management.

Funding

Current Stage
Public Company
Total Funding
$12.05B
2025-10-23Post Ipo Debt· $1B
2025-04-24Post Ipo Debt· $2B
2025-02-06Post Ipo Equity· $750M

Leadership Team

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Ronald O'Hanley
Chairman and Chief Executive Officer
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Renee LaRoche-Morris
Senior Vice President, Chief of Staff to the COO; Head of CAO Services
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Company data provided by crunchbase