InVision Staffing Solutions Inc. · 16 hours ago
Commision Department Manager
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $105K/yr
3+ years expInVision Staffing Solutions Inc. is a Professional Recruitment Firm involved in Engineering, Industrial/Skilled Trades, Information Technology, and Professional Services within Canada and the U.S. They are seeking a Commission Department Manager to oversee the daily operations of the department, ensuring accuracy and efficiency in all commissions related tasks. The role includes supervising the reconciliation process for commission statements and managing agent inquiries.
Construction
No H1B
Hiring Manager
Gizem Küçüközkan Turkkan CPC
Responsibilities
Lead and oversee the daily operations of the USA Commission Department, ensuring all commission-related tasks are executed with accuracy and efficiency
Supervise the commission statement reconciliation process, including the collection, processing, and input of commission data from various insurance carriers
Ensure timely and accurate reconciliation of bank deposits, with all payroll submissions to the Finance department completed on designated payroll days
Manage and monitor the responses of Commissions Administrators to agent inquiries, ensuring that all interactions are timely, accurate, and professional
Address and resolve escalated agent inquiries promptly, ensuring a high level of service and customer satisfaction
Collaborate with internal teams to maintain and update the Commissions Department's process manual, ensuring all procedures are documented and followed consistently
Identify opportunities for process optimization and technological improvements that will enhance operational efficiency and accuracy
Lead, mentor, and support a team of Commissions Administrators, providing resources, guidance, and development opportunities to enhance individual and team performance
Monitor and assess team performance throughout the year, providing constructive feedback and applying corrective measures when necessary. This includes conducting annual performance reviews and addressing performance issues as they arise
Oversee the onboarding processes for new team members, ensuring that new hires are properly integrated into the team and equipped to perform their roles effectively
Conduct training sessions for new staff, ensuring they are well-versed in department processes and tools
Manage team attendance, including tracking vacation and sick days using, ensuring accurate record-keeping
Lead weekly department meetings to discuss priorities, key updates, and departmental goals. Ensure that all team members are aligned on expectations and project timelines
Serve as a key point of contact for the management team, providing regular updates on department progress, team performance, and any potential challenges
Provide support for any other commissions-related tasks or projects as requested by company leadership or executives
Collaborate with other departments to ensure that commission processes align with overall company objectives and contribute to operational success
Qualification
Required
Minimum of 3-5 years of experience working in a commissions department within an IMO or insurance carrier is required
Minimum of 2-3 years of experience in a management or leadership position is required
Proven ability to lead, manage, and develop a high-performing team
Proficient in Excel and other software platforms
Strong verbal and written communication skills, with a focus on providing clear, concise, and professional interactions with both internal and external stakeholders
Exceptional organizational and time-management skills, with a strong ability to prioritize and manage multiple tasks simultaneously while meeting deadlines
High level of accuracy in managing and reconciling financial data and commission statements
Strong analytical and problem-solving skills, with the ability to identify and address issues effectively
Must reside and be authorized to work in the USA
Preferred
Bilingual in Spanish is a significant asset; willingness to learn Spanish is also considered a strong advantage
Benefits
Extended health insurance and benefits
Career growth and development opportunities
Fully Remote work environment
401K
Company
InVision Staffing Solutions Inc.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase