Crescens Inc. · 17 hours ago
Technical Trainer
United States
Contract
Remote
Senior LevelCrescens Inc. is seeking an experienced Epic certified Principle trainer in Resolute HB & PB to lead the development, delivery, and maintenance of role‐based training programs across their Epic ecosystem. The role involves creating instructional materials, facilitating training sessions, and supporting the development of training environments.
ConsultingInformation TechnologyStaffing Agency
Hiring Manager
Suresh Murugesan
Responsibilities
Required Epic Certifications (must be current at time of hire) Resolute Hospital Billing Curriculum Certification Resolute Professional Billing Curriculum Certification TED105 – Training Wheels Behind the Scenes Certification TED300 – Training Environment Build Certification Curriculum & Content Design, develop, and maintain role‐based training content for Epic using Microsoft Office and other tools
Build comprehensive instructional materials and classroom exercises; maintain related policy and procedure documentation
Incorporate stakeholder feedback to continuously improve training programs and administration processes
Learn new Epic content areas; consult with subject matter experts to ensure accuracy and relevance
Assist with building, refreshing, and testing MST training environments; validate workflows and roles
Provide environmental support, troubleshooting, and coordination with technical teams
Co‐facilitate classroom instruction with other trainers; assist learners during hands‐on exercises
Prepare lessons, print materials, and set up rooms/environments prior to sessions
Present information clearly—both verbally and in writing—to diverse audiences
Follow up with trainees outside the classroom and offer additional support
Serve as an expert educator to state staff
Train-the-trainer: credential and coach additional classroom trainers as needed
Teach technical topics to staff and end users when required
Manage application assignments by prioritizing work, creating schedules, and adhering to timelines
Support curriculum and training development for third‐party applications as needed
Qualification
Required
Epic Principal Trainer Experience
Active Epic certifications listed above (Resolute HB, Resolute PB, TED105, TED300)
EHR/Health IT training experience
Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards
Skill and experience in adult education, especially for health information technology or healthcare revenue cycle applications
Demonstrating flexibility with respect to required changes in training content and delivery methods
Demonstrated ability to take ownership of work activities & ensure that they are completed accurately, efficiently, and timely
Ability to learn new content and leverage that knowledge to develop strong training programs
Develops presentations & presents in a clear & interesting manner, commanding the audience's attention, & handling questions/challenges
Experience performing job shadowing
Credentialed and/or experienced in developing the Epic training environments
Company
Crescens Inc.
At Crescens Inc, we lead the way in US IT Staffing and Project Services, always staying one step ahead of our clients' expectations across North America.
Founded in 2002
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sophia Samuel
CEO
Company data provided by crunchbase