Valon · 23 hours ago
Mortgage Hazard Insurance Specialist
United States
Full-time
Remote
Entry Level
1+ years expValon is transforming mortgage servicing and consumer direct lending with a technology-first approach. The Mortgage Hazard Insurance Specialist is responsible for monitoring and maintaining accurate property insurance coverage on mortgaged properties, ensuring compliance with investor and regulatory requirements while providing excellent customer service.
Financial ServicesFinTechReal Estate
Responsibilities
Monitor insurance coverage on all properties within the mortgage portfolio to ensure compliance with investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA)
Review and verify hazard insurance documents for completeness, accuracy, and appropriate coverage amounts
Track and process insurance renewals, cancellations, and reinstatements
Disburse hazard insurance premiums from escrow accounts in a timely manner
Coordinate force-placed insurance when borrower-provided coverage lapses, ensuring compliance with applicable laws
Respond to borrower inquiries regarding insurance coverage, disbursements, and escrow accounts
Work closely with insurance companies, agents, and vendors to resolve discrepancies and update records
Maintain accurate records of insurance policies and track status in the servicing system
Support the escrow analysis process with up-to-date insurance premium data
Collaborate with Loss Draft and Claims departments on insurance claim-related issues
Assist in audits and regulatory reporting as required
Other duties as assigned
Qualification
Required
High school diploma or equivalent required
At least 1 year of work experience in a professional environment (e.g., customer service, administrative support, insurance, banking, or real estate)
Strong attention to detail and organizational skills
Proficient with Google Suite
Excellent verbal and written communication skills
Ability to prioritize tasks and work in a fast-paced environment
Experience working in a mortgage servicing, property insurance, or escrow-related environment
Familiarity with escrow accounts and lender-placed insurance processes
Knowledge of servicing systems like Black Knight (MSP), or similar platforms
Exposure to investor guidelines from Fannie Mae, Freddie Mac, or FHA/VA
Experience communicating with insurance carriers or an understanding of insurance declarations and coverages
Career interest in compliance, operations, or mortgage servicing
Benefits
Competitive salary and 401k plan
Comprehensive medical, dental, & vision benefits
In-office snacks and drinks, and Bagel Fridays
Pre-tax deductions for public transportation, rideshare services, and parking expenses
Company-wide orientation for you to successfully onboard, and other learning & development opportunities including regular review cycles that feature 360 degree feedback
17 days paid time off, sick days, and 11 company holidays
12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Company
Valon
Valon is building the AI-native operating system for regulated finance.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$197.1MKey Investors
WestCapAndreessen Horowitz
2024-10-23Series C· $100M
2021-11-03Series B· $43.9M
2021-02-02Series A· $50M
Leadership Team
Andrew Wang
CEO/Co-founder
Jonathan Hsu
Co-Founder
Recent News
2025-04-03
2025-03-20
Company data provided by crunchbase