Allstate · 23 hours ago
Claims Service Representative Co-op
United States
Full-time
Remote
New Grad
$45K/yr - $95K/yr
1+ years expAllstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. As a Claims Service Representative, you will support customers through their First Notice of Loss experience, delivering exceptional service and guidance while ensuring accuracy in claim details.
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Responsibilities
Handle all First Notice of Loss (FNOL) calls for both Auto and Property customers
Provide exceptional Customer Experience based on claims service and quality standards
Responding to customers with empathy, care and concern
Secure and accurately document all details concerning a loss
Explain claim process and next steps as necessary
Set up Method of Inspections and/or Emergency Services where required
Qualification
Required
Enrolled in a Canadian university or college degree out of the 5 provinces Allstate Canada operates in (ON, AB, NB, NS, QC)
Currently in their 2nd year or higher year of study
Preferred
At least 1 year of customer service experience preferred
Competency in oral and written communication, preferable multilingual. Bilingual is an asset
Skilled in providing exceptional customer service
Able to work under pressure and high volumes completing tasks efficiently
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product Management
Recent News
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