TerraBella Senior Living · 18 hours ago
Regional Director of Operations
Nashville, TN
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expTerraBella Senior Living is a prominent operator of senior living communities across several states. They are seeking a Regional Director of Operations to lead and direct the communities towards operational and financial success, ensuring resident satisfaction and achieving occupancy and revenue goals.
Assisted LivingCommunitiesElder Care
Responsibilities
Manages the organization’s operations by directing and coordinating activities consistent with established goals, objectives, and policies of TerraBella Senior Living
Communicates a clear, resident focused vision to communities
Reviews annual resident satisfaction survey. Develops and deploys programs to ensure and increase resident satisfaction
Manages the Executive Director of each community. Holds Executive Director accountable for achievement of community specific and organization wide goals
Develops plan to meet NOI expectations with each Executive Director
Ensures budgeted revenue is achieved or exceeded by maximizing occupancy
Develops and executes plans to increase occupancy
Reviews monthly financial statements, implements plans of action with Executive Director for deficiencies
Manages Regional Director of Resident Care. Responsible for ensuring compliance with state and federal guidelines and standards of care are followed
Maintains strong knowledge of competition
Performs above duties by being a visible presence in the communities
Generally, spends four days per week at the various communities. Remainder of work is regularly performed from the corporate office
Other duties as assigned
Oversee and/or manage efforts related to recruitment, hiring, employee relations and separations of Community Leaders in accordance with policy
Responsible for oversight of Community Executive Directors, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget within the Region
Responsible for oversight and direction of Directors of Resident Care
Responsible for delegating authority, responsibility and accountability to the responsible leader
Lead the Regional team in support of the mission and values of the organization in accordance with community values
Demonstrate an attitude of teamwork when interacting with Community Team Members; take ownership of job responsibilities through prompt and appropriate follow-up to issues as they arise (ensuring appropriate resolution); anticipate needs of residents and/or Community Team Members in a proactive fashion
Promote development of team management skills, capabilities and sharing of best practices through participation in and leadership within Region
Qualification
Required
A minimum of a Bachelor's degree in a related field
A minimum of five years' experience in a Senior Living leadership role that includes Sales/Operations responsibilities
Benefits
Medical
Dental
Vision
Life and disability insurances
Paid time off
Paid holidays
401(k) plan with company match
Employee Assistance Program
Accident insurance policies
Company
TerraBella Senior Living
TerraBella Senior Living is a retirement community that provides assisted living and memory care services for the elderly.
Founded in 1997Charlotte, North Carolina, USA
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kellee Agee
Chief Operating Officer
Recent News
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