Community Action Partnership of Ramsey & Washington Counties · 6 hours ago
Front Desk Assistant Volunteer
Community Action Partnership of Ramsey & Washington Counties is dedicated to investing in people experiencing poverty to build generational prosperity. The Front Desk Assistant Volunteer will serve as the first point of contact for clients and visitors, providing information and supporting administrative functions to enhance the organization's ability to serve the community.
CharityNon Profit
Responsibilities
Greet guests, volunteers, and partners as they arrive and assist with directions
Answer basic questions about the building layout and programs
Learn and follow protocols for mail handling, delivery logs, and departmental routing
Assist with preparing outgoing mail and labeling interoffice envelopes
Observe and report building or visitor-related issues to the appropriate staff
Assist with directional signage
Work on projects during downtime, including:
1. Creation of a Resource Directory for frequently asked questions
2. Suggest processes to streamline tasks and enhance efficiencies
3. Organize the copy room and supplies
4. Documenting processes to help build an Training Manual for this position
Other duties as assigned
Qualification
Required
Must be at least 18 years of age
Ability to prioritize and manage multiple tasks
Must be able to function independently with minimal supervision, accept support as needed, and be an effective team member
Must be self-motivated, dependable, and demonstrate both leadership skills and mature judgment abilities
Ability to adapt to new processes, tools and environments
Ability to pull a problem apart and figure out how to fix it
Must be comfortable interacting with people of diverse backgrounds, education, economic status, and culture
Demonstrated ability to handle confidential information in a professional and discreet manner
Fluency in English language (written and spoken)
Must successfully pass a criminal background check
Minimum of 4 hours per week for 3+ months
Must be available during office hours Monday - Friday from 8am-4:30pm
Preferred
Bilingual in Hmong, Karen, Nepali, Somali, Spanish or another language desired
Ability to lift 20 lbs (desired)
Company
Community Action Partnership of Ramsey & Washington Counties
Community Action Partnership of Ramsey & Washington Counties has served their community, educated the public, and transformed systems.