Claims Service Representative jobs in United States
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Allstate · 5 hours ago

Claims Service Representative

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$41K/yr - $62K/yr
date1+ years exp

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing prevention and protection products and services. The Claims Service Representative is responsible for obtaining first notice of loss reports for non-complex auto and property claims, handling customer inquiries, and ensuring accurate documentation of claims details.

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Responsibilities

Handle all First Notice of Loss (FNOL) calls for both Auto and Property customers
Handle inquiry calls for both Auto and Property customers, making decisions on claims
Provide exceptional Customer Experience based on claims service and quality standards
Responding to customers with empathy, care and concern
Secure and accurately document all details concerning a loss
Explain claim process and next steps as necessary
Set up Method of Inspections and/or Emergency Services where required

Qualification

Customer service experienceAuto/property claim adjustingOralExceptional customer serviceWritten communicationMultilingualWork under pressure

Required

1 year of customer service experience
1 year auto/property claim adjusting
Competency in oral and written communication, preferable multilingual
Skilled in providing exceptional customer service
Able to work under pressure and high volumes completing tasks efficiently

Benefits

Flexible Work Arrangements.
Employee discounts (15% on auto and property insurance, plus many other products and services).
Good Office program (receive up to $400 back after purchasing office equipment).
Student Loan Payment Matching Program for Government Student loans.
Comprehensive Retirement Savings Program with employer matched contributions.
Annual Wellness allowance to support employees with improving health and wellbeing.
Personal days.
Tuition Reimbursement.
Working within the community and giving back.

Company

Allstate

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Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
dateFounded in 1931
location
Northbrook, Illinois, USA
people-size10001+ employees
web-link
http://www.allstate.com

Funding

Current Stage
Public Company
Total Funding
$500M
2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO

Leadership Team

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Jonathan Adkisson
SVP & General Manager - Direct Distribution
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Guy Hill
Executive Vice President, Product Management
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Recent News

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Company data provided by crunchbase