First Financial Bank · 23 hours ago
Fraud Investigator II
OH - Cincinnati - Pictoria Dr
Full-time
Onsite
Mid Level
$23.56/hr - $28.37/hr
4+ years expFirst Financial Bank is dedicated to doing the right things for their clients. The Fraud Investigator position is responsible for detecting, preventing, and investigating potential fraud situations while ensuring a positive customer experience.
BankingCreditDebit CardsFinanceFinancial ServicesLending
Responsibilities
Review fraud alerts, queues, and reports to detect & prevent fraud, or refer for further investigation
Review fraud referrals from internal partners to determine appropriate course of action
Effectively execute countermeasures and various mitigation strategies to avoid losses to the bank and to our customers
Collect evidence pertaining to law enforcement requests
Provide branch support for handling of fraud situations for customer incidents
Set up, document, and investigate fraud cases with varying degrees of complexity
Interact with internal and external partners such as operations groups, banking centers, and law enforcement, to resolve and investigate fraud incidents
Ability to complete or direct financial transactions such as right-of-offset, closing balance issue, or charge off requests
Prepare and submit Suspicious Activity Reports (SARs) as required
Review and process various fraud claims handling forms
Train and mentor fraud team members as required
Testifies in civil or criminal court cases as required
Stays abreast of industry trends and changes in law or regulation
Maintain confidentiality surrounding fraud methods and investigations
Qualification
Required
4 years prior fraud or loss prevention experience, or other applicable professional experience
Detail oriented with strong research and problem solving skills
Ability to review & interpret data related to digital activity to determine appropriate actions to be taken to ensure account and bank security
Ability to manage multiple tasks simultaneously
Ability to reason through complex investigations
Excellent organizational & communication skills
Ability to work independently and apply sound judgement
High school diploma or equivalent
Prior investigations experience in credit or banking environment
Willing to work a flexible schedule
Preferred
Fraud, compliance, or banking experience preferred
Fraud certification (CAFP, CFCI, CFE or similar), working towards certifications, or willing to obtain certification preferred
Bachelor's degree or equivalent work history preferred
Benefits
Relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing.
Company
First Financial Bank
First Financial Bank has been in the business of client service and success for more than 150 years.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$300M2025-11-06Post Ipo Debt· $300M
1983-12-30IPO
Leadership Team
Rick Dennen
Chief Corporate Banking Officer
Recent News
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