Prudential Financial · 15 hours ago
Senior Claims Examiner
United States
Full-time
Remote
Mid, Senior Level
$46K/yr - $76K/yrPrudential Financial is seeking a Senior Claims Examiner to join their Pension Risk Transfer Retirement Claims team. The successful candidate will be responsible for ensuring a smooth experience for annuitants during retirement claims transactions, including calculations and communications regarding their benefits.
Asset ManagementFinanceFinancial ExchangesFinancial ServicesHealth CareInsuranceRetirement
Responsibilities
Create an efficient, accurate, and seamless experience for the annuitant
Complete calculations for retirement benefits
Create retirement claims packages that contain retirement options and benefit amounts
Determine that the Annuitant’s paperwork is in good before processing the retirement claim
Communicate to our annuitants in a professional manner, both verbal and written to bring claims into good order
Apply procedures and interpret contractual provisions
Qualification
Required
Proficiency with basic computer skills, including typing, keyboard usage, and familiarity with Windows-based applications and the internet
High accuracy and attention to detail are critical for success in this role
Strong mathematical skills; experience with numbers and mathematical analysis is a plus
Excellent analytical and decision-making abilities
Superior verbal and written communication skills
Ability to learn and retain a large amount of technical information in a relatively short period
Receptive to detailed and frequent performance feedback
Strong organizational and prioritization skills, with the ability to meet deadlines
Intermediate skills in Excel, Word, and Adobe applications
Ability to excel both in a team environment and independently
Impeccable organization, time management, and problem-solving skills
Availability to work overtime on short notice
Ability to thrive in a fast-paced and constantly changing environment
Subscribe to internet service provider plan with at least 25 Mbps download speeds. You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary
Quiet area in your home with minimal distractions and noise free
Reliability and Dependability throughout our training program, and beyond, is required
Preferred
Experience with annuities or retirement plans is a plus, but not required
Benefits
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Company
Prudential Financial
Prudential Financial specializes in the fields of investment management, life insurance, and retirement benefits. It is a sub-organization of Prudential Financial.
Founded in 1875
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.25BKey Investors
AM Best
2025-03-13Post Ipo Debt· $750M
2024-02-14Post Ipo Debt· $500M
2001-12-13IPO
Leadership Team
Andrew Sullivan
Chief Executive Officer
Yanela Frias
Executive Vice President & Chief Financial Officer
Recent News
Channel NewsAsia
2026-01-19
2026-01-03
MarketScreener
2025-12-18
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