SUBNET Solutions Inc. · 15 hours ago
System Integration Specialist
United States
Full-time
Remote
Senior Level
5+ years expSUBNET Solutions Inc. is a company focused on delivering and deploying products to meet customer requirements. The System Integration Specialist will engage with customers to develop relationships, document requirements, and implement system plans while collaborating with various teams within the organization.
EnergyEnterprise SoftwareInformation TechnologyPower GridRenewable Energy
Hiring Manager
Delea Taylor
Responsibilities
Achieve the expectations and goals of a defined onboarding plan set by the system integration team while familiarizing yourself with assigned customer projects
Adhere strictly to SUBNET and customer cybersecurity policies and procedures to ensure compliance with government regulations
Coordinate and lead customer projects and meetings, ensuring effective communication and execution
Gather and analyze customers’ technical requirements, existing architectures, future needs, and pain points to inform integration strategies that align with SUBNET’s business development goals
Lead and execute system implementation workshops with customer departments, including project stakeholders, project management, IT, security, and engineering
Develop and execute system implementation plans
Track billable hours and work closely with the project management team to plan and bring projects to closure
Integrate, configure, and customize SUBNET products according to project requirements, both remotely and by travelling onsite
Create system test plans and lead customer acceptance test activities
Analyze complex engineering problems to identify and propose practical solutions for customers
Triage, gather evidence, reproduce, and determine the root cause of customer issues, identifying whether they are environmental, configuration, or software defects
Maintain detailed documentation of customer environments, project requirements, customer decisions, and results
Create and provide SUBNET product training to customers
Validate SUBNET software releases prior to customer installations to ensure they meet expectations
Work closely with the software team to clarify customer requirements, expectations, and use cases
Support SUBNET’s business development efforts by collaborating with the sales team to understand client needs, tailor technical demonstrations of SUBNET products, identify new integration opportunities, and represent SUBNET at industry conferences
Create conference abstracts, white paper outlines and content for industry conferences
Support sales team with technical responses for request for proposal (RFP) bids
Contribute to SUBNET’s business development strategies by providing insights from client interactions
Capable of traveling independently to support industry conferences and project activities
Adapt deployment documents and activities to improve standardization and quality of project execution
Offer advice, guidance, and support to team members whenever possible
Foster a work environment that promotes productivity, innovation, and fairness
Work independently on tasks without direct supervision
Provide regular updates during the work week to the project team and/or your manager
Attend mandatory team standups held and participate in required project meetings
Qualification
Required
BSc in Engineering or equivalent
5 years' or more of system engineering experience
Strong knowledge in Microsoft Windows infrastructure, configuration, and administration that includes but not limited to group policy, active directory, Windows Server, Internet Information Services (IIS), and SQL Server
Strong knowledge in scripting in PowerShell, JavaScript, Lua or equivalent for automation
Strong knowledge in networking design, configuration, and administration
Experience with network troubleshooting tools including Wireshark, Fiddler and/or Postman
Working knowledge of project management duties
The ability to travel and work for domestic and international projects
To reside in North America
Preferred
Prior experience working in the Electric utilities industry
Experience in software development
Microsoft Certified Systems Engineer (MCSE), Microsoft Certification (MCP) or equivalent certification in relevant programs
Experience in SCADA communications, including DNP3, IEC 61850, Modbus and more
Prior experience with SCADA devices including protective relays, communications processors, and terminal services
Working knowledge of common substation transmission communication architectures
Working knowledge of common distribution communication architectures
Benefits
Retirement Plan Matching Program
Medical, Dental, and Life Insurance
Flex Time Leave
Employee Spending Account
Travel Per Diem
Continuing Training and Education Program
Company
SUBNET Solutions Inc.
SUBNET Solutions Inc is a software development and engineering services company dedicated to serving the needs of the electric utility industry.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ameen Hamdon
Founder and President
Company data provided by crunchbase