Higginbotham · 5 months ago
Employee Benefits Account Manager- Trainer
Saint Petersburg, Florida, United States
Full-time
Hybrid
Senior Level
7+ years expHigginbotham is a leading insurance agency that is seeking a Higginbotham University-Account Management Trainer. This role is responsible for delivering training across all levels of Account Management, ensuring high-quality learning experiences and collaboration with Subject Matter Experts to maintain curriculum standards.
Insurance
Responsibilities
Lead engaging, interactive training sessions for all levels of Account Management (AM101, AM201, AM301)
Deliver training both in-person and via virtual platforms, ensuring participants remain actively engaged
Apply real-world account management scenarios to reinforce learning
Adapt delivery style and pace to suit different skill levels and learning styles
Partner with Subject Matter Experts to coordinate their participation in training sessions
Ensure Subject Matter Experts are prepared, equipped, and aligned with Higg U’s curriculum and delivery standards
Maintain training schedules, materials, and session records in coordination with the Higg U team
Provide feedback on course effectiveness and recommend updates to improve training outcomes
Stay current on industry trends, compliance changes, and best practices in employee benefits account management
Collaborate with the Training Manager to identify training needs and create targeted learning experiences
Consistently deliver engaging, high-value training sessions that enhance Account Management skills and confidence at every career stage
Coordinate seamlessly with Subject Matter Experts, ensuring all content is relevant, accurate, and aligned with firm standards
Serve as a trusted resource and go-to trainer for Account Management learning needs across the organization
Qualification
Required
Active Life & Health Insurance License (required)
Proven ability to train, mentor, or coach professionals at varying career stages, from entry-level to strategic leadership roles
Strong understanding of small, mid-market, and large group benefits, funding arrangements, ancillary products, and compliance requirements
Exceptional communication and facilitation skills, both in-person and virtually
Ability to coordinate multiple stakeholders, manage schedules, and maintain training quality
Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Proficiency with virtual meeting platforms (Zoom, Teams) and LMS tools
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions
Preferred
Extensive experience in Employee Benefits Account Management (minimum 7+ years preferred)
Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
Benefits
Medical, dental, vision, prescription drug coverage
401K
Equity prescription incentive plan
Multiple supplemental benefits for physical, emotional, and financial wellbeing
Company paid holidays
PTO
Employee Wellness Program
Company
Higginbotham
Higginbotham is a provider of insurance brokerage services to businesses and individuals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rusty Reid
Chairman, President & CEO
Andrew Reutter
Chief Financial Officer & Chief Operating Officer
Recent News
2025-12-16
2025-12-10
Company data provided by crunchbase