IT Help Desk Support jobs in United States
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The Ford Agency · 13 hours ago

IT Help Desk Support

positionWashington, DC
timeContract
remoteOnsite
seniorityEntry Level
money$25/hr - $25/hr
date1+ years exp

The Ford Agency is seeking an experienced IT Help Desk Specialist for a DC-based association. This role will work onsite, serving as the technical lead for workstation, Office365, and other application support across the organization.

Human Resources

Responsibilities

Provide technical support for Office 365 Suite and laptops
Set up and configure new computers
Provide AV support for conference rooms and equipment
Assist with user technical issues as needed
Escalate issues as needed to management

Qualification

Office 365 supportTier I desktop supportCustomer serviceTechnical supportComputer setup

Required

1-3 years of Tier I desktop support experience in a professional office environment required
Strong skills in Office 365 support
Professional and customer service-focused mentality

Preferred

Bachelor's Degree preferred

Company

The Ford Agency

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The Ford Agency is a staffing and recruiting company providing recruiting services.
dateFounded in 1978
location
Washington, District of Columbia, USA
people-size2-10 employees
web-link
http://ford-agency.com

Funding

Current Stage
Early Stage

Leadership Team

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Tricia Placido
Associate Partner
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Company data provided by crunchbase