N.C. Department of Information Technology · 14 hours ago
Administrative Specialist I / Rehab Casework Technician
Rowan County, NC
Full-time
Hybrid
Entry Level
2+ years expThe N.C. Department of Health and Human Services is one of the largest agencies in the state, responsible for ensuring the health and well-being of North Carolinians. They are seeking an Administrative Specialist I / Rehab Casework Technician to provide administrative and casework support to Rehabilitation Counselors serving individuals with disabilities, assisting with their transition from school to employment.
Information Technology & Services
Responsibilities
Interacting with consumers individually and in groups for the purpose of sharing and gathering information and documentation to assist counselors with determining eligibility, developing Individualized Plans for Employment, and providing vocational rehabilitation services
Documenting casework data and the provision of substantial services throughout the rehabilitation process
Preparing documents, including invoices, billing documents, and correspondence to support consumer services
Providing follow-up with consumers, employers, schools, vendors, and other agency personnel as needed
Assisting counselors and other rehabilitation staff with Employment Marketing Skills Workshops, job fairs, and other public events
Providing other support as designated by the counselor and completing all related administrative tasks
Qualification
Required
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience
Preferred
Knowledge of and/or experience working with people with disabilities
Demonstrated experience performing routine administrative and office support functions such as data entry, document preparation, scheduling, and filing with accuracy and attention to detail
Demonstrated experience providing customer service and working effectively as part of a team
Flexibility and experience organizing multiple priority assignments in a fast pace setting
Knowledge of and/or experience utilizing electronic case management systems
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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