Sorenson Communications · 17 hours ago
Field Installer/Trainer
Houston, TX
Part-time
Onsite
New Grad, Entry Level
$11.01/hr - $17.45/hrSorenson Communications is a leading language services provider specializing in communication solutions for the Deaf and hard of hearing. The Field Installer/Trainer will educate customers on using Video Relay Service devices, perform installations, and participate in outreach events to promote Sorenson's services.
TelecommunicationsVoIP
Responsibilities
Communicate using American Sign Language (ASL) to educate customers on how to use their Video Relay Service device
Responsible for traveling to customer homes and businesses performing VRS training, service calls and new installations of Sorenson equipment in their assigned area
Educate new and existing customers on how to use the features & the benefits of SVRS services and products
The Outreach Trainer may participate in events with the Sales/Outreach and Marketing groups at educating institutions, customers and organizations as to the benefits of Sorenson VRS
Participate in seminar and training sessions with deaf constituents on using Sorenson services to communicate with hearing constituents
Qualification
Required
Fluent in American Sign Language (ASL)
Extensive experience in installing Sorenson VRS equipment, providing customer service and be expert in all types of videophone and network installations including T1, DSL and High-Speed Cable Internet
Excellent written and ASL communication skills
Daily access to own transportation; be willing and able to provide required documentation including insurance, registration, etc
Willing and able to travel long distances by automobile or airplane and stay overnight
Excellent computer skills and understand the Internet, routers, hubs, switches and how to install them
Maintain personal high speed Internet connection at place of residence
Sorenson Communications selected as their default provider (with an active Local Number) for work VP and mobile devices
Understanding of firewalls and be able to work successfully with IT and Network Administrators to open the required ports for Sorenson's equipment
Must be a team player and have a positive attitude
Be able to lift 50 pounds and sit for long periods of time
Comply with the company's vaccination policy
Benefits
Mileage reimbursement
Company
Sorenson Communications
Sorenson Communications provideS the highest-quality communication products and services to all deaf and hard-of-hearing individuals.
Founded in 2003
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paget Alves
Chairman & Chief Executive Officer
Brandon Arthur
Chief Corporate Development Officer
Recent News
thefastmode.com
2025-10-22
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