Biz Voice Boost · 1 day ago
CSR - Customer Service Representative
Phoenix, AZ
Full-time
Onsite
New Grad, Entry Level
$17.50/hr - $26/hrBiz Voice Boost is a leading provider of customer communication and call center solutions, helping businesses strengthen their client relationships through professional support and efficient service. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and are eager to build a rewarding career in customer service.
Outsourcing/Offshoring
Responsibilities
Handle inbound customer inquiries via phone, email, or chat with professionalism and courtesy
Provide accurate information and resolve customer issues in a timely manner
Document all customer interactions and feedback in the company database
Assist customers with product-related questions and troubleshooting
Maintain a positive and empathetic attitude toward customers at all times
Collaborate with team members to improve service delivery and customer satisfaction
Qualification
Required
High school diploma or equivalent; college degree is a plus
Excellent verbal and written communication skills
Strong problem-solving abilities and a customer-oriented mindset
Ability to multitask and manage time effectively in a fast-paced environment
Proficiency in using computers and various software applications
Willingness to learn and adapt to new processes and technologies
Benefits
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional development and career growth.
Access to exclusive digital art resources and tools.
Company
Biz Voice Boost
At Biz Voice Boost, we understand that every call matters.
Founded in 2018
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase