Stockman of Montana · 1 day ago
RECEPTIONIST STOCKMAN INSURANCE
Stockman of Montana is dedicated to being Montana’s insurance provider of choice. They are seeking a Receptionist who will be responsible for greeting customers, directing them to the appropriate area of the office, and handling extensive customer contact both in person and over the phone.
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Responsibilities
Answer and direct all incoming calls
Greet and direct all customers
Assist customers with general account information
Keep lobby waiting area neat and coffee, etc filled
Data entry in Agency Management System
Process incoming mail
Prepare outgoing mail
Scan documents into Agency Management System
Process client payments on insurance company web sites
Maintain office calendar
Promote the improvement of Stockman Insurance through quality customer service, promotion of products; professionalism in conduct and diligent work ethic
Greet all customers pleasantly and make them feel welcome and comfortable
Handle transactions quickly and professionally
Effectively handle customer questions and problems
Use effective listening and observing skills to help identify and resolve customer needs
Spot sales opportunities and refer business consistently
Relay customer comments and or complaints to the Office Manager immediately
Qualification
Required
Strong commitment to providing exceptional customer service
Good interpersonal/team skills with ability to develop effective working relationships
High School diploma or equivalency
Ten key proficiency
Previous personal/computer experience
Preferred
Previous multi-line phone handling experience
Company
Stockman of Montana
Founded in Miles City in 1953 by William Nefsy, Stockman is a Montana-born company committed to enriching the lives of Montanans and helping our communities succeed.
Funding
Current Stage
Late StageRecent News
bigskybusinessjournal.com
2025-01-23
Big Sky Business Journal
2024-04-19
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