RR Donnelley · 8 hours ago
Senior Director (Client Services)
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. In this role, you will serve as the enterprise leader for a major client portfolio, setting long-term strategy, driving revenue and retention, and shaping client experience strategy.
Responsibilities
Shape long-term service strategy, client experience design, and operational vision
Lead enterprise-level client programs, revenue performance, and margin optimization
Influence senior executives internally and externally to advance growth objectives
Oversee organization design, leadership development, and succession strategy
Govern risk, resource allocation, and investment across portfolio
Lead transformation initiatives to scale operations and modernize capabilities
Serve as voice of major client accounts in enterprise planning and road-mapping
Qualification
Required
Bachelor's degree in a discipline related to functional work
11+ years leading large teams and leaders that support complex portfolios
13+ years client services/account-focused leadership
Expert knowledge of enterprise client strategy, market dynamics, and portfolio economics
Applies long-range strategic planning and vision-setting capabilities
Executive influence across business units and external partnerships
Uses advanced financial acumen for portfolio investment and performance leadership
Leads innovation and transformation with strong change-leadership capability
Advanced risk management and strategic foresight
Preferred
Master's Degree
Benefits
Medical, dental, and vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Other voluntary supplemental insurance coverages
Parental leave
Adoption assistance
Tuition assistance
Employer/partner discounts
Company
RR Donnelley
RRD provides a complete portfolio of marketing, packaging, print and business services to the world’s most respected brands, including 91% of the Fortune 100.
H1B Sponsorship
RR Donnelley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (16)
2022 (14)
2021 (6)
2020 (14)
Funding
Current Stage
Late StageRecent News
Ink World Magazine
2024-04-25
Labels & Labeling
2024-04-25
financialcontent.com
2023-07-19
Company data provided by crunchbase