GMH Communities · 9 hours ago
Resident Services Manager
The Stretch, Lexington, KY, US
Full-time
Onsite
Entry, Mid Level
$40K/yr - $42K/yr
2+ years expGMH Communities is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. They are seeking a Resident Services Manager who will support the efficient operation of the property, manage rent collection and property accounting, and provide outstanding customer service while stepping in for the General Manager when needed.
CommunitiesConstructionProperty DevelopmentProperty ManagementReal Estate
Responsibilities
Have a strong knowledge of the resident database, accounts receivable, and accounts payable
Develop and maintain productive relationships with vendors and contractors
Ensure timely payments of invoices & delinquency policies are followed
Participate in the daily operations of the property
Collect all rent, post rent, take action on delinquent rent
Assist in the posting and paying of invoices as necessary
Assist with leasing activities and lease execution, resident retention events and endeavors
Assist in Maintenance follow-ups
Thorough knowledge of office applications and company policies
Assist in resolution of resident conflicts
Qualification
Required
High school diploma required
Bachelor degree strongly preferred
2 years' experience in various positions in a residential rental community or hospitality industry is preferred
Proven proficiency in areas of property management operations and leadership
Strong financial, organizational, analytical and decision-making skills
Strong internet, Microsoft Office, word processing and spreadsheet skills
Basic knowledge of Social Media and online presence
Must have excellent communication and people skills, and a passion to serve
Benefits
Health, Vision, and Dental Insurance for you and your dependents
Prescription Drug Plan
Employee Assistance Program
Short-Term Disability & Long-Term Disability Insurance
Group Life Insurance
401(k) Program with Employer Contribution
Generous Paid Vacation, Sick Time and Holidays
Paid Parental Leave
Direct Deposit
Collegial Work Environment
Time off to Volunteer
Employee Referral Program
Voluntary benefits
Company
GMH Communities
GMH Communities is a real estate firm that specializes in the acquisition, development, and management of housing communities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Gary Holloway
CEO and President
Rand Ginsburg
Chief Operating Officer
Recent News
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2025-11-04
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