Analyst Inflight Entertainment jobs in United States
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JetBlue · 11 hours ago

Analyst Inflight Entertainment

JetBlue is seeking an Analyst Inflight Entertainment to help shape the future of their onboard digital experience. The role involves collaborating on the development of inflight entertainment products, analyzing data, and supporting product launches that enhance customer experience.

Air TransportationTransportation
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Responsibilities

Collaborate on the ongoing development of our next generation seatback entertainment product, including personalization, contactless payment technology, seatback ordering, partnership integrations, and connected features, aligning functionality with emerging consumer-products on the ground, such as streaming platforms
Coordinate with internal annd external teams to define product requirements, timelines, and deliverables
Assist with documentation, quality control and process tracking to ensure the smooth execution of product updates across JetBlue’s seatback entertainment and Fly-Fi platforms
Assist in the development of inflight entertainment analytics, pulling reporting on top-performing content and making performance-based recommendations on future content decisions
Communicate new features, functionalities and content initiatives to internal teams including Brand, Corporate Communications, and Social
Research and share emerging technology and entertainment trends to inform future innovations to the Fly-Fi and entertainment experience across JetBlue platforms
Other duties as assigned

Qualification

Product developmentDigital experienceCustomer engagementUI/UX design toolsResearch skillsProblem solvingAttention to detailCollaboration

Required

Bachelor's Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
One (1) year of relevant work experience
Ability to solve problems and be solution oriented in a time-constrained environment
Available for moderate overnight travel (30%)
Able to work flexible work hours and be available for emergency response on short notice
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred

Experience in product development, digital experience, or customer engagement
Strong interest in technology, aviation, and consumer products
Familiarity with UI/UX design tools like Figma a plus

Benefits

Access to healthcare benefits
A 401(k) plan and company match
Crewmember stock purchase plan
Short-term and long-term disability coverage
Basic life insurance
Free space available travel on JetBlue
And more

Company

When JetBlue first took flight in February 2000, our founding goal was to bring humanity back to air travel, and over two decades later, we still put our customers, crewmembers and communities at the center of everything we do.

Funding

Current Stage
Public Company
Total Funding
$400M
2024-08-12Post Ipo Debt· $400M
2002-04-12IPO

Leadership Team

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Joanna Geraghty
CEO
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Ursula Hurley
Chief Financial Officer (CFO)
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Company data provided by crunchbase