AFC Industries · 3 hours ago
Service Center Manager- Warehouse
Dubuque, IA
Full-time
Onsite
Mid, Senior Level
$60K/yr - $75K/yr
3+ years expAFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components. The Service Center Manager will oversee branch operations, ensure quality and efficiency in warehouse activities, and lead continuous improvement projects.
IndustrialLogisticsSupply Chain ManagementTransportation
Responsibilities
Maintain a safe and productive branch
Maintain the branch and all branch equipment including cleanliness to achieve 5S compliance
Provide leadership for all warehouse, VMI program, route delivery, quality, quotations, and customer service operations
Oversee writing of procedures, training, and audits necessary to maintain effective and efficient operations within the boundaries of corporate policy and all quality systems registrations
Lead and/or facilitate operational continuous improvement projects to ensure year over year improvements are achieved. Direct divisional project idea generation, project & result planning, tracking, kaizen, etc
Make sure that all orders released for shipment are filled on time
Ensure the quality of our product by adhering the ISO operational procedures
Supervise all receiving, shipping, and kitting (if applicable) personnel for all shifts
Consolidate inventory to make efficient use of storage space
Report all warehouse hours, vacation time, & PTO to HR manager
Coordinate workload with Sales department for holidays and changes in customer demand
Assist upper management in developing, interpreting, and implementing company policies and procedures
Responsible for employee conformance to established practices
Direct warehousing of goods, equipment, and supplies
Confer with department heads to ensure coordination of warehouse activities
Responsible for training new employees
Develop, track, and report warehouse Key Performance Indicators (KPIs) in staff meetings and as requested
Coordinate all returns with Purchasing department and QC department
Maintain and manage order and workflow within ERP
Manage open order flow
Expedite and facilitate special delivery requirements
Contract review
Provide samples and technical assistance
Maintain customer contract database
Manage quote process as applicable
Prepare and submit formal quotation directly to customer or provide to outside sales for presentation to customer
Maintain quote log as requested
Work with TSM to support and develop assigned customers by seeking new sales opportunities within the account
Assist with preparation and presentation, as needed, of account SBR
All other duties as assigned
Qualification
Required
Bachelor's degree or equivalent work experience
Minimum of three years of operations and/or sales management experience in a supervisory capacity
Minimum of three years of experience with VMI, Kanban, or other inventory system requiring a triggered replenishment from a warehouse infrastructure
Experience working within an ISO, TS, or equivalent Quality Management System
Good Driving Record with Valid Driver's License and ability to Pass Physical Examination Requirements
Strong understanding of LEAN, DMAIC, PDCA, and Kaizen methodologies
Comfortable using Excel and Word at an intermediate level
Ability to effectively interact at all levels of customer, supplier, and company organizations
Strong communication, problem solving, and organizational skills
Ability to handle all essential warehouse duties, including driving a forklift, lifting to 50 lbs., and using a handheld scanner
Preferred
Experience with fasteners and fastener quality standards strongly preferred
Benefits
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Company
AFC Industries
AFC Industries is a distributor of inventory management solutions for OEMs, utilities, distributors, and C-Class component users.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$254.57M2023-12-18Private Equity· $3.5M
2023-07-11Private Equity· $8.61M
2023-01-06Private Equity· $26.88M
Leadership Team
Dave Pecore
Chief Financial Officer
Kevin Godin
C.E.O.
Recent News
2025-08-13
2024-12-03
Company data provided by crunchbase