Customer Success Manager jobs in United States
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Rebuy Engine · 2 hours ago

Customer Success Manager

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
money$75K/yr - $105K/yr
date2+ years exp

Rebuy Engine is on a mission to revolutionize shopping with intelligent, personalized experiences. As a Customer Success Manager, you will help high-growth customers succeed by developing strong relationships and providing guidance on best practices and strategies to leverage Rebuy effectively.

CRME-CommerceSoftware

Responsibilities

Continually meet with and build relationships with Rebuys largest customers
Utilize relationship building and data to drive increased product adoption across your book of business
Provide high level insights and knowledge to make sure they're following the latest e-commerce trends
Identify areas of improvement during execution and implementation to guide product development
Ensure customer success by monitoring ROI, periodic account audits, and ongoing recommendations

Qualification

Ecommerce experienceShopifyAccount managementSales experienceAnalytical skillsEmpathyCommunication skillsInterpersonal skillsProblem solvingCollaboration

Required

Minimum of 2+ years of relevant work experience in ecommerce, account management, sales or a related field
Experience with Shopify and have a familiarity with ecommerce applications and technology trends
Outstanding analytical and strategic problem solving skills
Excellent listening, communication and interpersonal skills, both written and verbal
Strong ability to work independently and collaboratively with internal and external teams
An incredible ability to empathize and understand customer requirements

Benefits

100% free health, dental, and insurance for you and your family.
401(k) retirement plans
TFSA and RRSP retirement plans
3% contribution of your gross salary
Flexible vacation policy
Generous holiday schedule
Parental leave
Sick policy
Birthday holiday

Company

Rebuy Engine

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Rebuy is a personalization engine built to increase sales by upselling, cross-selling and recommending the right products.
dateFounded in 2017
location
Minneapolis, Minnesota, USA
people-size51-200 employees
web-link
https://rebuyengine.com

Funding

Current Stage
Growth Stage
Total Funding
$21.4M
Key Investors
M13
2023-02-24Series A· $17M
2021-12-15Seed· $4.4M

Leadership Team

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John Erck
Co-Founder
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Recent News

Fluent, Inc.
Fluent, Inc. and Rebuy Partner to Unlock Post-Purchase Advertising for Shopify Merchants
2025-05-08
Google Patent
Method of selecting a fractional portion of a bulk order
2025-05-04
LinkedIn
Rebuy Engine on LinkedIn: Rebuy Smart Search: AI-Powered Search for Shopify
2024-04-07
Company data provided by crunchbase