JAB Recruitment · 6 days ago
IT Asset Management Lead (Hybrid)
JAB Recruitment is actively seeking an IT Asset Management Lead to support one of their prestigious clients in global engineering and technology. The role involves overseeing the lifecycle of software and hardware assets across the global IT enterprise, ensuring compliance with licensing agreements, and optimizing software usage through data-driven insights.
ConsultingHuman ResourcesRecruiting
Responsibilities
Develop ITAM strategies, policies and guidelines for all digital technology assets across the organization
Implement and follow structured processes for asset control, ensuring compliance with organizational standards
Responsible for updates and management of ITAM tools and systems as needed to support asset management processes
Maintain a comprehensive inventory of all IT assets and ensure accurate tracking from acquisition to retirement within the ServiceNow Platform
Work with IT Managers and Procurement to collect and validate all necessary software contracts, entitlements, renewals, and license documentation for population into ServiceNow. Maintain comprehensive records of all software assets, including on-premise, cloud, and SaaS
Support compliance efforts by tracking usage, identifying discrepancies, and ensuring adherence to licensing terms
Leverage ServiceNow IT Asset Management modules to automate asset lifecycle processes, including procurement, deployment, maintenance, and retirement
Monitor and reconcile asset records in ServiceNow to ensure data accuracy and compliance with company policies
Generate routine and ad-hoc ServiceNow reports to provide actionable insights on asset utilization, compliance status, and cost savings opportunities
ServiceNow SAM Implementation & Administration
Configure, maintain, and optimize the ServiceNow SAM Professional modules for license tracking, compliance, reconciliation, and reporting. (Mirroring responsibilities from SAM Specialist postings.)
Support the setup of data models, workflows, dashboards, and automated alerts within ServiceNow to improve SAM maturity
Coordinate data imports, discovery mappings, normalization, and reconciliation activities to ensure accurate entitlement-to-installation alignment
Develop and implement software asset management strategies, policies, and guidelines to optimize software usage and compliance across the organization
Maintain an accurate inventory of all software assets, tracking licenses from acquisition through retirement and ensuring data integrity in asset management systems
Coordinate with IT and procurement teams to manage software renewals, upgrades, and contract compliance, preventing service interruptions
Utilize ServiceNow or similar platforms to automate software asset lifecycle processes including procurement, deployment, maintenance, and retirement
Generate routine and ad-hoc reports on software utilization, compliance status, and cost savings opportunities for management review
Ensure software asset management practices align with organizational standards and regulatory requirements
Analyze software usage data to identify cost-saving opportunities
Support audits by reconciling software licenses and usage records and addressing discrepancies promptly
Maintain an accurate inventory of all hardware assets, ensuring data integrity and timely updates throughout the asset lifecycle with the client services team
Coordinate with IT and procurement teams to manage hardware acquisitions, renewals, upgrades, and disposals
Monitor asset utilization to identify opportunities for optimization and cost savings
Ensure compliance with organizational standards and regulatory requirements in hardware asset management practices
Support audits by reconciling asset records and addressing discrepancies promptly
Utilize ServiceNow or similar platforms to automate hardware asset tracking and reporting processes
Wireless asset management, ordering, and cost allocations
Work closely with site CS teams to coordinate E-waste and recycling pickups
Ability to work with others to create new processes and procedures, and the reporting that is required to ensure compliance with the new processes
Ability to partner with business and IT representatives to improve processes and technology to increase the value of IT
Ability to communicate with a wide audience and to persuade/convince others to take action
Ability to stay organized and track many and concurrent initiatives
Ability to analyze data and determine where there are opportunities for improvement
Ability to track deadlines and proactively manage milestones
Ability to work with other teams and departments to resolve escalated issues
Qualification
Required
Bachelor's degree in Information Technology, Finance, Business Administration, or a related field
Minimum of 5 years of experience in IT Asset management preferably using ServiceNow HAM & SAM or one of the other major ITAM platforms
Minimum of 5 years experience with IT end user cost allocations
Minimum 5 years of experience with enterprise system integrations (i.e. AP/GL/HR) and process workflows
Strong analytical skills with the ability to analyze, model, and interpret complex data and provide actionable insights
Solid understanding of software licensing models (Microsoft, Oracle, SAP, Adobe, SaaS models, etc
Strong analytical skills, with the ability to interpret large datasets and identify anomalies
Preferred
Experience working in a very large IT department
Experience managing multiple stakeholders
Experience in IT Financial Management allocations for a global organization
Experienced in IT purchasing, P2P workflows in an ITSM tool
Experience with hardware and software asset management
ITIL 4.0 Certifications or coursework
ServiceNow certifications (SAM, ITAM, CSA, CIS)
ITIL IAITAM (CSAM/CHAMP) certification
Experience with enterprise discovery tools (SCCM, Intune)
Background supporting asset management in environments with complex licensing
Company
JAB Recruitment
JAB is a Specialist Recruitment Agency provider of manpower solutions to the Energy, Renewables, Power, Utilities and Technical Industries.
Funding
Current Stage
Growth StageRecent News
2025-05-05
2025-04-22
businessInsider
2025-04-22
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